Associate Director, Residence Life & Housing Operations

Ramapo; Mahwah (NJ); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Generous PTO

Tuition discounts

Wellness programs

Professional development opportunities

Job summary

Ramapo College of New Jersey is seeking an Associate Director of Residence Life to provide strategic leadership for housing operations and day‑to‑day administration. The role reports to the Director of Residence Life and oversees occupancy, housing assignments, room selection, and related processes.

Collaborating with campus partners, the Associate Director ensures efficient operations, enhances the student experience, and may lead in the absence of the Director.

Qualifications

• Master’s degree in College Student Personnel Administration, Higher Education Administration, Educational Leadership or a closely related field.
• Minimum of four years of progressively responsible housing operations or residence life experience, post‑masters.
• Minimum of two years of experience supervising full‑time professional staff.
• Experience with housing management software and Banner or similar SIS preferred.

Responsibilities

• Oversee the daily administrative operations of the Residence Life housing process and policies.
• Coordinate housing assignments, occupancy management, and housing records.
• Lead and develop the Residence Life staff, including supervision of the Program Assistant.
• Manage new student check‑in and move‑in operations with campus partners.
• Collaborate with campus partners to support student success and retention.
• Represent Residence Life at admitted students days, Open Houses, and orientation events.

Skills

Residence Life administration

Housing operations

Staff supervision

FERPA compliance

Customer service

Communication

Education

Master's degree

Tools

Housing management software

Banner/SIS

Job description

Ramapo College of New Jersey is seeking an Associate Director of Residence Life to provide strategic leadership for housing operations and day‑to‑day administration. The role reports to the Director of Residence Life and oversees occupancy, housing assignments, room selection, and related processes.

Collaborating with campus partners, the Associate Director ensures efficient operations, enhances the student experience, and may lead in the absence of the Director.