Associate Director - Reinsurance Claims & Client Service

Howden Group; Edina (MN); On-site; USD 110,000 - 135,000; Full time

Job summary

Howden Group is seeking an Associate Director-level professional with 4+ years of experience in reinsurance claims. The role supports our Accounting and Claims teams, interfacing with clients, reinsurers, and broker teams to ensure accurate loss processing and timely settlements.

The candidate will handle contract terms, loss calculations, and reporting while maintaining strong client relationships and ensuring compliance across multiple lines of business.

Qualifications

• 4+ years of Reinsurance Intermediary Claims Experience.
• Bachelor’s Degree is required.
• Proficient with Microsoft Office.
• Must be authorized to work in the U.S.

Responsibilities

• Proactively maintain relationships with brokers, clients, and reinsurers to ensure clear communication and deliver high client service.
• Receive initial loss notices, loss status updates and proofs of loss from clients and forward to applicable reinsurers.
• Confirm coverage under treaty; review contract wording for retention & limit, LAE treatment, loss reporting requirements, loss attachment basis, etc.
• Prepare/review loss calculations to ensure accuracy and compliance with contract terms.
• Process claims transactions in accounting and claims system.
• Track status of reinsurer settlements and follow up for payment; forward funds to client.

Skills

Reinsurance Intermediary Claims

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Howden Group is seeking an Associate Director-level professional with 4+ years of experience in reinsurance claims. The role supports our Accounting and Claims teams, interfacing with clients, reinsurers, and broker teams to ensure accurate loss processing and timely settlements.

The candidate will handle contract terms, loss calculations, and reporting while maintaining strong client relationships and ensuring compliance across multiple lines of business.