Associate Director, Rare Disease PSS Analytics

Mass Digital Health; Cambridge (MA); On-site; USD 122,000 - 177,000; Full time

Benefits offered by this job

Health and wellbeing benefits

14 weeks parental leave

Global collaboration

Job summary

Sanofi Inc. is seeking an Associate Director, Patient Support Services Analytics - Rare Disease in Morristown, NJ.

You will drive comprehensive analytics to inform Rare Disease programs and partner with Commercial and PSS stakeholders to translate data into actionable insights that improve patient access and program performance. You will lead offshore analytics teams, develop KPI dashboards, and ensure data quality and governance across outputs while leveraging AI-augmented techniques to advance

Qualifications

• Bachelor's degree in Analytics, Data Science, Business, Mathematics, or related field; advanced degree preferred.
• Minimum of 3 years of pharmaceutical or healthcare analytics, with ability to execute complex analyses and translate findings into business recommendations.
• Hands-on proficiency in SQL and advanced Excel; 3+ years with business intelligence tools (e.g., Power BI, Tableau, Qlik) with basic Power BI report writing required.
• Minimum of 3 years of experience with pharmaceutical data sources, including specialty pharmacy data, CRM systems (Veeva, Salesforce), and claims data; understanding of patient support services operations.

Responsibilities

• Execute analytics on patient journey, conversion, adherence, and program performance; translate data into insights for Commercial and PSS stakeholders.
• Lead offshore analytics team through day-to-day delivery with quality oversight; ensure timeliness and business fit of deliverables.
• Maintain KPI dashboards and Power BI reports; collaborate with PSS BI team to deliver actionable insights to Rare Disease program teams.
• Perform ad-hoc and strategic analyses to identify opportunities, barriers, and trends in patient access and program performance; support Monthly TA Performance Review.
• Partner with Commercial and PSS teams to understand needs and co-develop analytics solutions that drive program optimization.
• Leverage advanced analytics techniques and AI-augmented tools to enhance depth; translate findings into business context.
• Ensure data quality, governance, and validation standards across all outputs; collaborate with data management teams for reliable sources.

Skills

SQL

Excel

BI tools

Education

Bachelor's degree in Analytics/DS/Business/Math

Tools

Power BI

Tableau

Qlik

Job description

Sanofi Inc. is seeking an Associate Director, Patient Support Services Analytics - Rare Disease in Morristown, NJ.

You will drive comprehensive analytics to inform Rare Disease programs and partner with Commercial and PSS stakeholders to translate data into actionable insights that improve patient access and program performance. You will lead offshore analytics teams, develop KPI dashboards, and ensure data quality and governance across outputs while leveraging AI-augmented techniques to advance