Associate Director, Quality Assurance CMO Management (Hybrid)

Vertex; Boston (MA); Hybrid; USD 152,000 - 229,000; Full time

Job summary

Vertex is seeking an Associate Director for Quality Assurance CMO Management in Boston. This role involves overseeing quality operations for Contract Manufacturing Organizations, ensuring compliance with regulatory standards, and leading deviation management processes. The ideal candidate will possess extensive experience in quality assurance within the biotechnology sector, with strong leadership and communication skills to foster collaboration across teams.

Benefits

Generous paid time off

Educational assistance programs

401(k) matching

Commuting subsidy

Qualifications

• Typically requires 8+ years of relevant industry experience.
• In-depth global regulatory agency knowledge across GXP life cycle.
• Experience in product life cycle from discovery to commercial product development.

Responsibilities

• Lead and oversee the deviation management process.
• Ensure compliance with regulatory standards and company policies.
• Drive continuous improvement activities and quality remediation.

Skills

Regulatory compliance

Root cause analysis

Project management

Communication

Problem-solving

Education

Bachelor's degree in biotech/life sciences

Master's degree or relevant comparable background

Tools

Electronic document management systems

Job description

The Associate Director, Quality Assurance CMO Management is responsible for supporting the day-to-day Quality Operations of Contract Manufacturing Organizations (CMOs) for Cell & Genetic Programs through the management of quality management system (QMS) events. The role will assure Quality oversight for technical and operational CDMO activities from clinical throughout product commercialization activities, post-approval process monitoring, and deviation management. The role is also responsible for the development and maintenance of relationships with the internal and external partners, to drive compliance, monitor performance, and support continuous improvement activities.

The role will closely partner with operational stakeholders and participate in associated governance for the successful planning and execution of the QMS. The successful candidate will be a key member of the Vertex Cell & Genetic Therapy Quality Team and the Virtual Product Team.

Key Duties & Responsibilities

• Lead, execute, and oversee the deviation management process across all stages of manufacturing, from identification to closure. Ensure proper investigation, documentation, and resolution of all deviations in accordance with internal policies and regulatory requirements.
• Provide quality and technical expertise in the investigation of deviations including OOS / OOTs, conduct thorough root cause analysis to identify underlying issues, and oversee efficient and effective implementation of corrective and preventive actions (CAPA) to prevent recurrence.
• Partner closely with other departments, including CDMOs, External manufacturing, QC, MSAT, Regulatory Affairs, and other Quality functions to ensure timely and effective resolution of deviations and alignment with patient safety and product compliance.
• Ensure that all deviation investigations comply with relevant regulatory standards (such as FDA, EMA, cGMP) and company policies. Maintain awareness of and ensure compliance with industry best practices and regulatory guidelines.
• Establish and maintain deviation tracking systems, ensuring that all deviations are properly documented, categorized, and monitored for timely resolution. Prepare and present regular reports on deviation metrics to senior leadership.
• Lead and execute continuous improvement activities and drive quality remediation.
• Identify potential risks and trends related to deviations and work proactively to mitigate such risks with preventive measures.
• Support risk assessments to evaluate the impact of deviations on product quality, safety, and regulatory compliance.
• Ensure that all deviation records are maintained in a compliant and audit-ready manner. Lead or support internal and external audits related to deviation management, ensuring all required documentation is available and accurate.
• Participate in Business Review Meetings to ensure Quality issues are raised and addressed, as necessary.
• Provide guidance and support through Quality representation in relevant geographies at periodic intervals on site at the CDMOs.
• Participate in Cell & Genetic Program and Quality projects.

Knowledge and Skills :

• In-depth global regulatory agency knowledge and experience across GXP life cycle in Cell & Gene therapy and / or Biologics.
• Experience in product life cycle from discovery to commercials product development
• Broad understanding of regulatory environment, including quality systems, compliance, and strategy.
• Broad technical knowledge in Cell technology, aseptic manufacturing technology, analytical assays, cell & genetic therapies / Biologics processing, fill / finish, and testing.
• In-depth knowledge of deviations, root cause analysis, CAPA, and change control processes
• Ability to lead improvement projects - experience with Root Cause Analysis, data analytics, and other Operational Excellence experience, such as LEAN, DMAIC, Six Sigma.
• Substantial experience with electronic document management systems (e.g., QDoccs, Trackwise, Veeva)
• Excellent communication skills with the ability to present complex information and a proven track record Influencing / building / promoting a culture of Quality and Excellence.
• Ability to apply risk management principles to decision-making and operational priorities.
• Substantial background in managing complex projects / teams within stated objectives and timelines and with a strong understanding of the underlying business drivers.
• Critical Thinking and Problem-Solving skills
• Strong leadership and an innate ability to collaborate and build relationships.

Education and Experience :

• Bachelor's degree in a biotech / life sciences field.
• Master's degree or relevant comparable background.
• Typically requires 8+ years of relevant industry experience such as manufacturing, quality assurance, and / or quality control in biotechnology / regulated pharmaceutical environment.

We're enabling flexibility and choice between individuals and their managers to maintain our strong culture of collaboration and ensure a daily vibrancy within our sites globally. In this Hybrid or On-Site-Eligible role, you can choose to work :

1. Hybrid and work remotely up to two days per week; or select

2. On-Site and work 5 days per week with ad hoc flexibility.

LI-AR1 #LI-Hybrid

Pay Range : 152,200 - $228,300

Disclosure Statement :

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation :

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status :

In this Hybrid-Eligible role, you can choose to be designated as :

1. Hybrid : work remotely up to two days per week; or select

2. On-Site : work five days per week on-site with ad hoc flexibility.

Note : The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and / or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [emailprotected]

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