Associate Director - Public Sector Business Development Manager

Nagarro; Austin (TX); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking digital product engineering company as a key account manager in Austin. In this dynamic role, you will manage crucial relationships with C-level executives, ensuring effective communication and collaboration across teams. Your expertise in technology services sales and account management will be essential in representing the company's unique value proposition to clients. This hybrid position offers the chance to work in a vibrant environment that celebrates diversity and innovation. If you are passionate about driving client success and enjoy working in a collaborative setting, this opportunity is perfect for you.

Qualifications

• 15-20 years of experience in technology services sales or account management.
• Strong understanding of the Texas Public Sector Ecosystem.

Responsibilities

• Manage key client relationships with C-level executives.
• Track metrics around account sales performance and customer satisfaction.

Skills

Technology services sales

Account management

Communication skills

Digital Transformation

Data and Analytics

Job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

• Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes.
• Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client.
• Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients.
• Track metrics around account sales performance and customer satisfaction.
• Create, implement, and track relationship roadmaps and Key Account Plans.
• Experiment with and implement relevant tools, campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions.
• Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers.
• Support new client acquisition as needed.

Qualifications

• The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles.
• Should have understanding of Texas Public Sector Ecosystem.
• Experience working with consulting or professional services companies in an account management capacity is highly preferred.
• Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics.

This is a hybrid position in Fort Bend, Austin, Texas.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.