Associate Director, Private Cloud Services

New York University; New York (NY); On-site; USD 160,000 - 180,000; Full time

Job summary

New York University is seeking an Associate Director, Private Cloud Services to lead operational management for on-premises infrastructure. This role demands oversight of specialized teams in hardware, backup, storage, and virtualization. A Bachelor’s Degree in Computer Science is required, along with 7+ years of experience in infrastructure management. The position offers an annual base salary range of USD $160,000 to $180,000, reflecting the role's responsibilities and candidate qualifications.

Qualifications

• 7+ years of relevant technical experience in infrastructure management.
• Minimum of 3 years managing technical teams.
• Experience with Software-Defined Storage and Hyper-Converged Infrastructure.

Responsibilities

• Provide leadership and operational management for private cloud services.
• Oversee specialized teams in hardware and storage management.
• Ensure high availability and security of the private cloud environment.

Skills

Infrastructure management

Virtualization

Networking fundamentals

Team management

Education

Bachelor’s Degree in Computer Science

Master’s Degree in Computer Science or Management

Tools

VMware SDDC stack

Cisco UCS

Veeam

Ansible

PowerCLI

Job description

Associate Director, Private Cloud Services

US-NY-New York

Job ID: 2026-15595
Type: NYU IT (WS1170)
# of Openings: 1
Category: Technology
New York University

Overview

The Associate Director, Private Cloud Services provides leadership and operational management for the University’s on-premises infrastructure. This role is responsible for overseeing the specialized teams dedicated to Hardware, Backup, Storage, and VMware virtualization. The Associate Director ensures the high availability, security, and scalability of the private cloud environment that supports mission‑critical enterprise applications. As a technical leader, the incumbent manages the lifecycle of physical and virtual assets, develops service‑level agreements (SLAs), and aligns private cloud capabilities with the University’s broader hybrid cloud strategy. The Manager is responsible for professional development, resource allocation, and fostering a culture of technical excellence within their direct reports.

Required Education

Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Preferred Education

Master’s Degree in Computer Science or Management.

Required Experience

7+ years of relevant technical experience in infrastructure management, with a focus on hardware, storage, and virtualization. Minimum of 3 years of experience directly managing technical teams, including performance management, resource allocation, and staff development.

Preferred Experience

Experience managing both full‑time employees (FTEs) and contractor IT professionals specifically within a Higher Education or large‑scale research environment. Specific operational knowledge of hardware platforms including Cisco UCS, Dell PowerEdge, and HP infrastructure. Advanced experience with Software‑Defined Storage and Hyper‑Converged Infrastructure (HCI). Experience implementing automation within a private cloud environment (e.g., vRealize, Ansible, or PowerCLI).

Required Skills, Knowledge and Abilities

Advanced knowledge of the VMware SDDC stack (vSphere, vCenter, ESXi) and enterprise Storage systems (SAN, NAS, iSCSI, Fiber Channel). Operational Management: Strong experience managing the lifecycle of Server Hardware (Physical blades/racks) and enterprise Backup products (e.g., Veeam, Commvault). Networking & Security: Deep understanding of networking fundamentals including TCP/IP, DNS, VLANs, and load balancing in a virtualized environment.

Preferred Skills, Knowledge and Abilities

Professional certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or ITIL Foundation. Specific knowledge of high‑availability configurations for enterprise‑level storage arrays and fiber channel fabric management. Must be able to strictly follow and enforce data privacy and security procedures for data handling and analysis to ensure adherence to legal (e.g., FERPA, HIPAA) and institutional standards.

Qualifications

In compliance with NYC’s Pay Transparency Act, the annual base salary range for this position is USD $160,000.00 to USD $180,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

Salary: 160000.00

Equal Employment Opportunity Statement

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.