Associate Director, Physician Services

Guidehouse; Lewisville (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking an Associate Director, PFS to oversee client operations related to billing and revenue cycle management. This role requires strong leadership and extensive experience in healthcare finance, ensuring compliance and effective team management. The position offers a comprehensive benefits package and opportunities for personal growth.

Benefits

Personal and Family Sick Time

Company Paid Holidays

401(k) Retirement Plan

Health Savings Account

Tuition Reimbursement

Skills Development & Certifications

Employee Referral Program

Qualifications

• 10+ years of Healthcare and/or Revenue Cycle Experience.

Responsibilities

• Oversee billing, insurance follow-up, and denial appeals.
• Monitor Key Performance Indicators and compliance.
• Manage staff and ensure team productivity.

Skills

Healthcare

Billing

Finance

Accounting

Communication

Problem Solving

Analytical Skills

Attention to Detail

Education

Undergraduate Degree

Job description

Working under the general direction of the Director or Vice President of Operations, the Associate Director, PFS serves as the primary leader for our assigned clients. This position will be responsible for the activities and operations related to billing, insurance and self-pay follow-up, denial appeals, and resolution of credits/refunds. Additionally, the position will monitor goals and objectives for all areas of responsibility, including clearly defined Key Performance Indicators. The Associate Director will participate in the development and enforcement of policies and procedures, monitor workflow priorities and standards, and oversee all work activities to ensure compliance with established policies and procedures. The Associate Director will possess both technical and business skills to manage accounts receivables successfully and will perform all job-related duties as assigned.

Qualifications and Skills:

• Comprehensive knowledge of healthcare, billing, finance, and accounting principles
• Excellent verbal and written communication skills
• Knowledge of HFMA MAP and industry-standard revenue cycle performance metrics
• Ability to review data to determine operational impacts and needed actions; elevate issues, trends, areas for improvement, and opportunities to management
• Research issues to determine whether they are isolated instances or trends, and follow up with Revenue Cycle leadership for resolution
• Strong attention to detail and accuracy, with problem-solving and analytical skills
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to establish and develop collaborative relationships with other leaders in the Revenue Cycle
• Experience in researching and resolving denials
• Participation in committees and task forces as assigned
• Knowledge of regulatory standards affecting processes and systems
• Strict confidentiality of all patient, employee, and physician information
• Commitment to personal growth through meetings, conferences, and courses
• Effective tact and sensitivity in communication
• Participation in policy and procedure development
• Service on departmental or institutional committees as requested
• Performs additional job functions as needed

Staff Management Responsibilities:

• Hire, review, discipline, and separate employment
• Monitor and report daily/monthly productivity
• Ensure team compliance with policies and procedures
• Manage timesheets and monitor time off requests
• Ability to fill in for Managers when necessary

What You Will Need :

• Undergraduate Degree
• 10+ years of Healthcare and/or Revenue Cycle Experience

What Would Be Nice To Have :

• Strong leadership skills
• Experience managing multiple projects and teams
• Held leadership positions

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package reflecting our commitment to a diverse and supportive workplace.

Benefits include:

• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach