Associate Director Patient Experience Engagement & Quality Improvement

NHS Jobs; Massachusetts; On-site; USD 140,000 - 190,000; Full time

Job summary

The Associate Director Patient Experience Engagement & Quality Improvement will operate with a high degree of autonomy and be accountable for agreed objectives, outcomes and performance standards across the portfolio.

They will lead complex programmes, manage risks and dependencies, support workforce capability and ensure effective use of resources. The role requires highly developed leadership, analytical, communication and stakeholder engagement skills.

Job description

Associate Director Patient Experience Engagement & Quality Improvement

The post holder will operate with a high degree of autonomy and be accountable for agreed objectives, outcomes and performance standards across the portfolio. They will lead complex programmes, manage risks and dependencies, support workforce capability and ensure effective use of resources. The role requires highly developed leadership, analytical, communication and stakeholder engagement skills, alongside the ability to provide constructive support and challenge in sensitive and complex environments. For full details of the duties and criteria for the role please refer to the job description and person specification attached.