Associate Director, Patient Access Programs

ferring; Parsippany-Troy Hills (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Ferring seeks an Associate Director, Patient Access to lead cross-brand patient access programs and ensure operational excellence across portfolios. The role oversees patient assistance, affordability, hub capabilities, and vendor relationships, aligning with brand strategies.

You will drive program launches, KPI monitoring, and budgeting while ensuring safety, legal, and regulatory compliance across all programs. Strong collaboration with internal teams is essential.

Qualifications

• BA/BS degree required; advanced degree preferred.
• Experience in pharmaceutical/biotech industry, patient services, market access, or hub/service provider environment.
• Strong knowledge of patient access, reimbursement support services, hubs, and patient support programs.
• Experience leading patient assistance, affordability, and/or free-goods programs.

Responsibilities

• Program development: Lead cross-brand patient access programs including patient assistance, affordability, and hub capabilities, ensuring compliance with safety and regulatory rules.
• Lead patient assistance programs across brands, including PAP pharmacy relationships and case approvals.
• Vendor management: liaise with patient access vendors, monitor KPIs, and conduct reviews.
• New programs and capabilities: implement new patient access programs, vendors, and capabilities; support product launches.
• Patient affordability program: develop strategies for co-pay, foundation support, and assistance programs.
• Reporting and performance: establish performance framework and partner with data teams for timely reporting.
• Budgeting: manage budgets and forecasts; monitor vendor spend and financials.
• Governance and compliance: ensure programs meet legal, regulatory, and pharmacovigilance requirements.

Skills

Communication skills

Collaboration

Problem-solving

Data-driven decisions

Program management

Education

BA/BS degree in Life Sciences or related field

Job description

Ferring seeks an Associate Director, Patient Access to lead cross-brand patient access programs and ensure operational excellence across portfolios. The role oversees patient assistance, affordability, hub capabilities, and vendor relationships, aligning with brand strategies.

You will drive program launches, KPI monitoring, and budgeting while ensuring safety, legal, and regulatory compliance across all programs. Strong collaboration with internal teams is essential.