Associate Director of Systems and Automation
PeopleAdmin, Inc.
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Benefits offered by this job
Job summary
University of La Verne invites applications for the role of Associate Director of Systems and Automation. This onsite position leads the Systems team, oversees data automation, and drives the technology used in the student aid lifecycle.
The role reports to the Director of Financial Aid and focuses on continuous process improvement. Among the qualifications are 5+ years of data-driven decision making, strong analytical abilities, project management experience, and excellent collaboration with
Qualifications
- 5+ years of analytical and data-driven decision making in higher education or related environment.
- Experience managing projects and automating processes in a complex system.
- Strong customer service mindset and accountability in a collaborative setting.
- Excellent interpersonal skills to work with technical and non-technical staff and external vendors.
- Familiarity with data management software and database systems.
Responsibilities
- Prioritize and manage Financial Aid data systems activities and workflows.
- Lead the Systems & Automation team and oversee automation projects and data processing.
- Develop and implement policies and procedures for data standards and reporting.
- Mentor staff and ensure professional development of direct reports.
- Collaborate with IT and external vendors on system upgrades and integrations.
Skills
Tools
Job description
The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Functional Title Associate Director of Systems and Automation
Position Type Administrative/Professional
Appointment Type Regular
100%
This is an onsite position.
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Reporting to the Director of Financial Aid, the Associate Director of Systems & Autmation is responsible for managing all functional technology used in the lifecycle of the student aid recipient. The Associate Director manages the Systems team, overseeing data automation, projects and implementation of new programming, and the professional development of all direct reports. As with all staff, the incumbent will maintain cultural competence by engaging in all required learning and development trainings.
5 Years of the following:
- Experience making data driven decisions, which require strong analytical skills to monitor unit functions and implement continuous process improvement plans.
- Expert quantitative analysis with demonstrated use of skill and experience in project management. Experience in automated process flow analysis, set up, and issue resolution.
- Customer service with a commitment to exceptional quality in an environment with high levels of accountability.
- Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization and with outside vendors. Possess excellent documentations skill for reports and workflow processing.
- Working knowledge of data management software and database systems
- Must be self-motivated, able to learn quickly, meet deadlines and demonstrate problem solving skills.
- Excellent analytical skills to define and re-engineer business process to maximize the capabilities of technology without sacrificing the functional experience, business process flow, efficiencies or effectiveness. Statistical analysis and/or math skillsAbility to represent the department and University in a friendly, courteous, and professional manner. Ability and willingness to be responsible for the Financial Aid
- Office in the absence of the Director and Associate Director. Ability to establish and maintain effective work relationships with students, faculty, staff and the general public.
- Experience with Ellucian Banner,
- Technolutions Slate, and SQL is preferred.
- Experience working with Federal Financial Aid programs and / or experience working In or with a Financial Aid Office.
- Functional and/or technical knowledge of CRM systems and operations.
Salary will be commensurate with experience and internal equity. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan. Employment is contingent upon successful completion and clearance of a background check and employment verification.
The physical demands primarily include prolonged sitting, frequent use of hands for typing and mouse work, and extended screen time, which may cause eye strain. Occasional light lifting (e.g., files or office supplies) and minimal movement are typical. Proper posture and periodic breaks are essential to mitigate discomfort or strain associated with these tasks.
Do the essential functions of this job require lifting? Yes
If yes, list maximum weight and duration
If yes, list maximum weight and duration 20Lbs
Describe work environment
Describe work environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform.
Prioritize and manage Financial Aid data systems activities in an effective an,efficient manner ensuring optimal use. Provide proactive recommendations todata collection issues through workflow analysis and data collection andprocessing enhancement. Develops, coordinates and supports policies,procedures, automated processes, systems and controls in accordance withfederal and state regulations an, institutional financial aid packagingspecifications.
30%
Collaborate with the Office of Information Technology on project management, user acceptance testing, and staff training for Banner system upgrades, data migration, and implementation of new functionality. Translate business process needs between the team’s needs and programmers.
15%
Obtain, maintain currency, and fully leverage knowledge of business process analysis methodology and project management tools to advance the standardization, documentation, and training for aid processes. Engage in routine data audits to uncover and correct for security and integrity issues.
20%
Ensure data standards are widely understood and observed within Financial Aid. Manage the communication flows through multiple channels across constituency groups. Provide expert knowledge and development within the Banner Financial Aid module for reporting, data analysis, and workflow automation. Represent the needs of Financial Aid on cross-functional teams such as Data Stewards, Enterprise Applications user group, and various contracted third-party vendors.
15%
Report writing. Develop reports and provide data as needed within the officeand for colleagues within the University. Pull data to complete reports forexternal constituents.
10%
Supervise the systems team of information specialists in their oversight of system programming, data processing, and report development. Mentor staff towards long term professional development goals.
10%
Minimum:
Minimum: $75,384.62
Maximum:
Maximum: $80,299
Posting Number 2024-251081SA
The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Open Date 04/03/2025
Open Until Filled No
Required fields are indicated with an asterisk (*).
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