Associate Director of Sales

Sunrise Senior Living; Issaquah (WA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

Disability insurance

Retirement savings plan

Employee Assistance Program

PTO & holidays

myFlexPay

Tuition Reimbursement

Bonus potential

Job summary

Sunrise Senior Living in Issaquah, WA is hiring an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move‑in experience for new residents. You will manage CRM records, aid in lead follow-up, and help set sales goals, coordinating assessments with clinical leadership and signing resident agreements.

The role emphasizes organization, strong communication, and exceptional customer service as you welcome families and

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

Skills

Sales support experience

Customer service orientation

Strong communication skills

Highly organized

Detail-oriented

Tools

Microsoft Office

CRM systems

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As an Associate Director of Sales (ADOS), you support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents.

What You’ll Do:

• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

You play a key role in guiding families through the decision process and creating a positive first impression of the community.

What We’re Looking For:

• 1+ year sales support or customer service experience
• Strong phone, presentation, and communication skills
• Highly organized with ability to manage multiple priorities
• Detail-oriented and service-focused
• Proficiency in Microsoft Office and CRM systems

Associate Director of Sales – Help Families Find the Right CommunitySenior Living Sales Manager | Associate Director of Sales | Community Relations

Pay Range:

25.65 - 32.10

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.