Associate Director of Sales

Sunrise Senior Living Mgmt Inc; Bloomfield Hills (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Sunrise Senior Living is seeking an Associate Director of Sales in Michigan to help families find the right community. You will manage CRM records, assist in setting sales goals, coordinate move-in paperwork, and support on-site events while engaging residents and families.

The role emphasizes strong communication, organization, and collaboration with clinical leadership to ensure smooth move-ins and exceptional service.

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.

Responsibilities

• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

Skills

Sales support

Customer service

Phone skills

Presentation skills

Organizational skills

CRM systems

MS Office

Tools

Microsoft Office

CRM systems

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

Associate Director of Sales - Help Families Find the Right Community Senior Living Sales Manager | Associate Director of Sales | Community Relations

Pay Range: 18.80 - 23.55

What You'll Do:

• Maintain and update prospect records in the CRM system


• Support lead follow-up through call-outs, call-ins, and presentations


• Assist in setting and tracking sales goals


• Prepare move-in paperwork and administrative files


• Coordinate resident assessments with clinical leadership


• Facilitate Resident Agreement signings and review move-in packets


• Ensure suites are ready using the Suite Readiness Checklist


• Welcome and orient residents and families on Move-In day


• Support on-site sales and marketing events


• Maintain ongoing communication with prospects and families

What We're Looking For:

• 1+ year sales support or customer service experience


• Strong phone, presentation, and communication skills


• Highly organized with ability to manage multiple priorities


• Detail-oriented and service-focused


• Proficiency in Microsoft Office and CRM systems

As part of our team, you will help brighten the future for everyone at Sunrise and beyond.

That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve.

And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

Some benefits have eligibility requirements

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.