Associate Director of Sales

Sunrise Senior Living Mgmt Inc; Chevy Chase (MD); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Employee assistance

Discount program

PTO and holidays

Tuition reimbursement

MyFlexPay

Job summary

Sunrise Senior Living Mgmt Inc is seeking an Associate Director of Sales to support the Sales & Marketing team in driving occupancy and revenue, while ensuring a smooth move-in experience for new residents.

The role emphasizes CRM management, lead follow-up, and coordination with clinical leadership to prepare move-in paperwork and signings, with a strong focus on resident satisfaction.

Qualifications

• 1+ year sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized with ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Skills

CRM systems

Microsoft Office

Phone skills

Presentation skills

Organizational skills

Customer service

Tools

CRM software

Job description

Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As an Associate Director of Sales (ADOS), you support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents.

What You’ll Do:

• Maintain and update prospect records in the CRM system
• Support lead follow-up through call-outs, call-ins, and presentations
• Assist in setting and tracking sales goals
• Prepare move-in paperwork and administrative files
• Coordinate resident assessments with clinical leadership
• Facilitate Resident Agreement signings and review move-in packets
• Ensure suites are ready using the Suite Readiness Checklist
• Welcome and orient residents and families on Move-In day
• Support on-site sales and marketing events
• Maintain ongoing communication with prospects and families

You play a key role in guiding families through the decision process and creating a positive first impression of the community.

What We’re Looking For:

• 1+ year sales support or customer service experience
• Strong phone, presentation, and communication skills
• Highly organized with ability to manage multiple priorities
• Detail-oriented and service-focused
• Proficiency in Microsoft Office and CRM systems

Associate Director of Sales – Help Families Find the Right Community Senior Living Sales Manager | Associate Director of Sales | Community Relations Pay Range: 27.30 - 36.40

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

Benefits and Compensation:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements.

Equal Opportunity Employer Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.

Explore opportunities at Sunrise and take the first step toward a fulfilling career where your work makes a meaningful difference.