Associate Director of Growth, Data, & Research

Lutheran Social Service of Minnesota; Saint Paul (MN); On-site; USD 86,000 - 96,000; Full time

Benefits offered by this job

Childcare assistance

Discounts on events and services

Employee assistance program

Financial counselling

Wellness program

UKG Wallet payroll access

Medical, dental, life, vision for 30+h

Job summary

Lutheran Social Service of Minnesota is seeking an Associate Director of Growth, Data, & Research to own reporting, analytics, data governance, and data communications for fundraising, engagement, and growth initiatives.

The role leads the Growth Data and Research teams, translates complex data into actionable insights for leadership, and ensures accurate data management, gift entry, and mail list operations to support organizational priorities.

Qualifications

• 7+ years in development, fundraising operations, data management, sales support, outreach analytics, or related field.
• 3+ years of database management or research experience; Raiser's Edge preferred.
• Experience leading teams, developing staff, managing priorities, and improving data operations.
• Ability to analyze data and communicate clear, actionable findings through reports, dashboards, segmentation, queries, exports, and executive-ready materials.

Responsibilities

• Own reporting, analytics, data governance, and data communications for fundraising, customer engagement, volunteerism, and growth functions.
• Translate complex data into clear insights to inform Growth team and executive leaders.
• Lead Growth Data and Research teams and ensure accurate data management, gift entry, and mail list management.

Skills

Data analysis

Dashboards

Cross-functional leadership

Executive communications

Team leadership

Education

Bachelor's degree or equivalent experience

Tools

Raiser's Edge

Job description

The Associate Director of Growth, Data, & Research owns reporting, analytics, data governance, and data communications for fundraising, customer engagement, volunteerism, and other growth functions. The position provides strategic data and research support for fundraising, outreach, sales, volunteer engagement, and service-line operations. This role translates complex data into clear insights that help the Growth team, executive leaders, finance and accounting, and Lines of Service partners make informed decisions and advance shared organizational growth priorities. This role leads the Growth Data and Research teams, ensuring accurate data management, gift entry and accounting, and mail list management.

This role will be paid between $86,000-$96,000.

What we offer you:

• All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Paid training during your orientation and throughout your employment.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the people served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

Qualifications:

• Bachelor's degree or equivalent experience required.
• 7+ years of experience in development, fundraising operations, data management, sales support, outreach analytics, or a related field required.
• 3+ years of database management or research experience required; Raiser's Edge experience preferred.
• Experience leading teams, developing staff, managing priorities, and improving data operations required.
• Demonstrated ability to analyze data and communicate clear, actionable findings through reports, dashboards, segmentation, queries, exports, and executive-ready materials.
• Ability to lead cross-functional work with Development, Growth, Finance and Accounting, Marketing and Communications, Lines of Service, and statewide leadership.
• Excellent communication, problem-solving, prioritization, diplomacy, attention to detail, and ability to manage complexity across varied stakeholder needs required.

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!