Associate Director of Admission

Schreiner University; Kerrville (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Schreiner University in Kerrville, TX seeks an Associate Director of Admissions to advance enrollment goals. You will lead the admissions team, develop territory marketing plans, and coach counselors to recruit first-year students, including domestic and international applicants.

Cross-recruitment across markets and coordination with Athletics and TACAC/TACRAO events are part of the role. The position requires a Bachelor’s degree, supervisory experience, and strong communication skills.

Qualifications

• Bachelor’s Degree is required.
• Two years of supervisory experience.
• Three years of related experience in a college or university setting or sales and customer service setting.
• Bi-lingual English and Spanish, preferred.
• Excellent public speaking and interpersonal, and cross-cultural communication skills.
• Ability to work independently with minimal supervision.
• Strong organizational skills and a good work ethic.
• Comfortable in a team-oriented, collaborative work environment.
• Knowledge of technology and CRM systems; proficient with Internet and Microsoft Office.
• Willingness to work weekends and evenings as needed.

Responsibilities

• Provide strategic direction, training, and supervision to Admission Counselors to achieve enrollment goals.
• Develop an original marketing plan for assigned territories using department resources.
• Speak and present to broad audiences to drive applications and admissions.
• Train Admission Counselors in evaluation of applications and scholarship determination.
• Manage multiple databases (e.g., Salesforce, Jenzabar) and run reports to guide recruitment.
• Contact potential students by phone, text, and email; respond to information requests.
• Plan and execute on-campus and off-campus events (open houses, receptions).
• Collaborate with faculty to understand needs for marketing the university.
• Present to groups; conduct student interviews; provide guidance to prospective students and families.
• Prepare year-to-date and final progress reports for the Director; perform other duties as assigned.

Skills

Public speaking

Interpersonal skills

Cross-cultural communication

Leadership

Communication planning

Education

Bachelor's Degree

Supervisory experience

Tools

Salesforce

Jenzabar

CRM systems

Microsoft Office

Job description

Interested Applicants Must Apply on University Website:https://schreiner.edu/jobs/

SUMMARY OF RESPONSIBILITIES

The Associate Director of Admission assists the Director of Admission in advancing Schreiner University’s mission and enrollment initiatives. Maintains open lines of communication with the local high schools, community groups, businesses, professional organizations, University faculty and staff, etc., to provide necessary information about the University and its programs to the community we serve.

The Associate Director has a primary focus on first-year student recruitment, including domestic and international students, and admissions counseling. There will also be some cross-recruitment with other markets. They will be responsible for successfully hiring, training, and motivating our first-year admissions recruitment team toward improving traditional undergraduate enrollment which is critical to the success of the university.

The Associate Director of Admissions will be assigned planning and coordination responsibilities for major office functions such as Athletics, and TACAC/TACRAO events. Additionally, this position will provide all necessary services to communicate, evaluate, advise, and accept students to the University.

ESSENTIAL FUNCTIONS

• Provide strategic direction, training, and supervision to Admission Counselors to achieve enrollment goals.
• Use professional initiative to develop an original marketing plan for assigned territories using the department’s resources. This includes creating unique and different strategies to meet enrollment goals as conditions and requirements of the marketplace change. Establishing long-lasting relationships with counseling professionals, parents, alums, and others is essential.
• Must be able to speak and present to a broad and varying audience to effect and drive applications and admissions to the University. This includes interacting with high school and community college students, parents, counselors, school administrators, coaches, and others. To present both on and off campus and deliver a compelling case for enrollment at Schreiner in an individual and group setting. While attending high-volume expositions to recruit students, the Associate Director must quickly formulate positive attributes of the University to effectively persuade and match potential students and families to our campus.
• Associate Director must formulate messaging for sharing positive attributes of the University to effectively persuade and match potential students and families to our campus.
• Guide and train the Admission Counselors in the evaluation of applications for admission and scholarship determination. This includes reviewing the academic coursework of high school and community college students and determining if the academic record shows progress for admission at Schreiner. During peak periods, the Associate Director is expected to help evaluate files and be an active member of the admission committee.
• Must possess the flexibility and ability to operate in several databases simultaneously. This includes using Salesforce, Jenzabar, and others. Must be able to navigate the systems to provide high customer service to the public. Must understand the parameters for running one’s own reports to monitor goal progress and use the data to make decisions in recruitment territory management.
• Contact potential students via telephone, text, and email during and after regular business hours. Must respond to the requests for information to help students decide whether to attend Schreiner.
• Be financially prudent and given the autonomy to make decisions that allow purchasing goods and services to drive enrollment needs.
• Plan, organize, and execute a variety of on-campus and off-campus events. This includes planning from the inception, invite preparation, messaging potential students and families, and then running the event. These could include and are not limited to on-campus open houses or off-campus receptions.
• Work cooperatively with faculty to understand the needs of the academic departments in marketing the university to potential students, parents, or counselors.
• Present to small or large groups; conduct student interviews; provide information and guidance to prospective students and their families.
• Prepare regular year-to-date and final progress reports for the Director.
• Other duties assigned by Director.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Bachelor’s Degree is required.
• Two years of supervisory experience.
• Three years of related experience in a college or university setting or sales and customer service setting.
• Bi-lingual English and Spanish, preferred.
• Excellent public speaking and interpersonal, and cross-cultural communication skills.
• Ability to work independently with minimal supervision.
• Exceptional organizational skills.
• Strong work ethic.
• Comfortable in a team-orientated, collaborative work environment.
• Knowledge of and willingness to learn and work with technology, specifically word processing environments, internet navigation, databases, and e-mail correspondence.
• Positive attitude, proven ability to work successfully with diverse populations, and demonstrated commitment to promote and enhance diversity and inclusion.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.
• Ability to work weekends and evening hours to meet job requirements.
• Thorough knowledge in the use of the Internet and Microsoft Office (Outlook, Excel, Word, and Calendar).
• Proficient knowledge in the use of a customer relationship management (CRM) system.
• Must be detailed oriented and can adjust, adapt, and persist regardless of setbacks.
• Must have a valid driver’s license, related insurance, and a good driving record.

OTHER DUTIES AS ASSIGNED

• Support the overall team effort of the admissions office as needed.
• Generates inquiries, applications, interviews, and commits for prospective students.
• Maintain University safety rules.
• Other duties as assigned by the Director of Admission