Graduate Advisor II

University of Southern California; Los Angeles (CA); On-site; USD 41,000 - 49,000; Full time

Job summary

The USC Jimmy Iovine and Andre Young Academy (IYA) seeks a Graduate Advisor II to support undergraduate and graduate students. You will collaborate with students, families, faculty, administrators, and USC partners to deliver services across academic advising, registration, recruitment, career development, and student programming.

The role may provide leadership to other advisors, set priorities, resolve complex student-service matters, and interpret university policies.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• At least three years directly related experience in student services and programming.
• Demonstrated ability to lead or guide the work of others.
• Strong interpersonal, organizational, communication, and problem-solving skills.
• Ability to interpret policies, manage priorities, maintain accurate records, and collaborate with diverse constituencies.

Responsibilities

• Provide academic counseling on curriculum, degree requirements, transfer credit, academic progress, and graduation clearance.
• Maintain student records and coordinate registration, grading, enrollment verification, degree progress, petitions, and related activities.
• Evaluate students’ concerns and connect them with appropriate university resources.
• Support recruitment strategies, outreach programs, school visits, receptions, college fairs, and other recruiting events.
• Advise prospective students and families regarding admissions, financial aid, housing, and academic requirements.
• Coordinate internships, career programming, and employment opportunities for students and alumni.
• Plan and support student events such as orientation, commencement, receptions, and award ceremonies.
• Develop or update student-facing materials, including handbooks, guides, newsletters, fact sheets, and brochures.
• Advise student organizations and assist with special student programs.
• Participate in committees addressing student-services matters.
• Compile student-services data and prepare reports for internal and external audiences.
• Remain current on university policies and regulations relating to admissions, registration, financial aid, academic requirements, petitions, and graduation.
• Provide guidance to other student-services staff and help resolve non-routine questions or concerns.

Skills

Leadership

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Collaboration

Education

Bachelor's degree

Master’s degree preferred

Job description

The USC Jimmy Iovine and Andre Young Academy (IYA) is seeking a Graduate Advisor II to provide comprehensive guidance and support to its undergraduate and graduate students. The advisor will collaborate with students, families, faculty, administrators, and university partners to deliver high-quality services across academic advising, registration, recruitment, career development, and student programming. Founded in 2013 by USC in partnership with entrepreneurs Jimmy Iovine and Andre “Dr. Dre” Young, IYA offers a distinctive interdisciplinary educational experience at the intersection of technology, design, business, and communication. The Academy prepares students to think critically, collaborate across disciplines, and develop innovative, human-centered solutions to complex challenges. The Graduate Advisor II may also provide leadership and guidance to other advisors, establish priorities and timelines, resolve complex student-service matters, and interpret university policies and procedures.

Key Responsibilities

• Provide academic counseling on curriculum, degree requirements, transfer credit, academic progress, and graduation clearance.
• Maintain student records and coordinate registration, grading, enrollment verification, degree progress, petitions, and related activities.
• Evaluate students’ academic, administrative, or personal concerns and connect them with appropriate university resources.
• Support recruitment strategies, outreach programs, school visits, receptions, college fairs, and other recruiting events.
• Advise prospective students and families regarding admissions, financial aid, housing, and academic requirements.
• Coordinate internships, career programming, and employment opportunities for students and alumni.
• Plan and support student events such as orientation, commencement, receptions, and award ceremonies.
• Develop or update student-facing materials, including handbooks, guides, newsletters, fact sheets, and brochures.
• Advise student organizations and assist with special student programs.
• Participate in departmental, school, college, or university committees addressing student-services matters.
• Compile student-services data and prepare reports for internal and external audiences.
• Remain current on university policies and regulations relating to admissions, registration, financial aid, academic requirements, petitions, and graduation.
• Provide guidance to other student-services staff and help resolve non-routine questions or concerns.

Minimum Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• At least three years of directly related experience in student services and programming.
• Demonstrated ability to lead or guide the work of others.
• Strong interpersonal, organizational, communication, and problem-solving skills.
• Ability to interpret policies, manage competing priorities, maintain accurate records, and work collaboratively with diverse constituencies.
• Minimum Education: Bachelor's degree
• Minimum Experience: 3 years
• Minimum Field of Expertise: Directly related experience in student services and programming with ability to lead.

Preferred Qualifications

• Master’s or doctoral degree.
• Experience providing academic advising or other specialized student services in a college or university setting.
• Experience coordinating recruitment, career, or student-engagement programs.
• Familiarity with student information systems and university policies and procedures.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

The hourly range for this position is $30.00-$35.90.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities.

Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail].

Inquiries will be treated as confidential to the extent permitted by law.

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USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business.

As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills.

As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.