Associate Director Information Technology

Geisinger; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Geisinger is seeking an experienced IT leader to coordinate technology support across designated business segments. This role works with department and system leadership to shape and implement IT strategy and ensures plans alignment with organizational needs.

You will guide staff under IT project management guidelines, manage vendor relationships and budgets, recruit and develop talent, and promote best practices.

Qualifications

• Experience leading IT teams in large, complex environments.
• Strong understanding of enterprise applications and IT governance.
• Familiarity with healthcare IT policies and regulatory requirements.

Responsibilities

• Coordinate IT support for assigned organizational segment.
• Work with leadership to develop and implement IT strategy.
• Manage vendor relationships, contracts, and budgets.

Skills

Leadership experience

Healthcare IT

Enterprise applications

Education

Bachelor's degree or equivalent in IT

Job description

• Responsible for coordinating Information Technology support for assigned segment of the organization.
• Strives to gain and maintain an understanding of the business policies and practices employed in the areas of responsibility.
• Works with department, product line, or system leadership to develop and implement Information Technology strategy.
• Conveys IT strategy to staff and ensures that plans are implemented in accordance with organizational need.
• Ensures that staff members follow established IT project management guidelines to guarantee a successful implementation.
• Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.
• Develops and administers IT budget for responsible area.
• Practices fiscally sound budget management to ensure spending is held to allocated funds.
• Responsible for the staff recruitment, development, retention, and disciplinary process.
• Mentors staff in best practices for providing IT support and project management.
• Develops and fosters the team approach to staff organization and interaction.
• Formulates staff development plan to ensure members maintain highest level of technical, interpersonal and project management skills possible.
• Attends all necessary management development courses so organizational policy is understood and effectively administered.
• Ensures departmental and organizational policy changes are conveyed, understood and practiced by the staff.
• Maintains individual work schedule and submits progress reports as requested by direct supervisor.
• Supports IT departmental initiatives and ensures full cooperation of staff with other IT teams.
• Maintains a high-level understanding of Information Technology in general and more in-depth knowledge of those facets particular to primary area of responsibility.
• Establish and monitor operational KPIs, including productivity standards.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Required Experience:

• Demonstrated leadership experience supporting enterprise applications and database platforms within healthcare or other regulated industries.
• Proven ability to ensure high availability, scalability, performance, security, and regulatory compliance across on-premises and SaaS environments while leading technical teams, managing operational risk, and delivering reliable technology services that support critical business functions.