Associate Director, Housing Operations & Student Life

University at Albany, SUNY; City of Albany (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Salary: $80,000–$90,000

Job summary

University at Albany, SUNY is seeking an Associate Director of Residential Life to lead housing operations, oversee staff, and drive inclusive excellence across all residence halls.

The role involves supervising four Assistant Directors, coordinating occupancy projections, and partnering with campus offices to ensure a safe, engaging living experience for 7,500+ students. Strong crisis management and communication skills are essential.

Qualifications

• Bachelor's degree in a field related to Residential Life with substantial experience in residential life at the collegiate level.
• Master's degree with substantial Residential Life experience is preferred.
• Two years of supervisory experience in a higher education setting.
• Experience with crisis management in student affairs is strongly preferred.

Responsibilities

• Lead housing operations including assignments, facilities, marketing, technology, and student conduct.
• Serve as liaison to campus offices; supervise residence-life staff and oversee occupancy projections.
• Provide on-call emergency support and coordinate back-up duty schedules for middle management.
• Partner with the Housing Selection Committee to support application and selection processes and communicate with prospective residents.
• Supervise four Assistant Directors and deliver performance feedback and development plans to ensure alignment with the University's mission.
• Attend trainings, in-services, and departmental meetings; contribute to policy development for equity and inclusion.
• Communicate important information to the Office Manager and participate in ongoing department operations.

Skills

Communication

Diversity & Inclusion

Crisis Management

Leadership

Staff supervision

Education

Bachelor's degree in relevant field

Master's degree in relevant field

Two years supervisory experience

Tools

StarRez

Maxient

Job description

University at Albany, SUNY is seeking an Associate Director of Residential Life to lead housing operations, oversee staff, and drive inclusive excellence across all residence halls.

The role involves supervising four Assistant Directors, coordinating occupancy projections, and partnering with campus offices to ensure a safe, engaging living experience for 7,500+ students. Strong crisis management and communication skills are essential.