Associate Director, Healthcare Finance & Operations

George Mason University; Chantilly (VA); On-site; USD 90,000 - 100,000; Full time

Job summary

George Mason University seeks a seasoned Associate Director, Healthcare Finance & Operations for Student Health Services in Fairfax, VA. This role leads financial strategy, budgeting, forecasting, and process improvements to sustain high-value care for students.

As a senior advisor to the Executive Director, you will supervise finance and insurance staff, partner with clinical leadership, and ensure adherence to university policies while driving efficiency and accountable service delivery.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience.
• 5+ years in financial management, budgeting, or operations.
• Experience supervising staff and managing performance.
• Experience with budgeting, forecasting, and financial analysis.
• Ability to communicate financial information to diverse stakeholders.

Responsibilities

• Directly supervise staff including Fiscal Specialist and Office Manager.
• Oversee budget execution, monitoring, and variance analysis.
• Lead annual and multi-year budgets, forecasts, and financial models.
• Ensure compliance with financial policies and internal controls.
• Collaborate with UL divisional partners and clinical leadership on planning.

Skills

Leadership

Communication

Financial analysis

Problem-solving

Project management

Education

Bachelor’s Degree in Finance/Business/Healthcare Administration

Master’s Degree preferred

Tools

EMR/Practice management systems

Banner

MicroStrategy

Job description

Department: University Life

Classification: Administrative Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visasponsorship

Salary: Salary starting in the mid $90ks; commensurate witheducation and experience

Restricted: Yes

Criminal Background Check: Yes

About the Department:

Student Health Services (SHS) provides health care services atGeorge Mason University. SHS provides primary care services andhealth promotion to eligible students at Mason, including but notlimited to initial and follow-up assessments, history taking,physical exam of patients, utilization of differential diagnosis,appropriate interventions, consultations, and referrals asindicated, and basic emergency treatment and stabilization. Staffprovide services to faculty, staff, and visitors on an as-neededbasis. SHS operates its main clinic on the Mason Fairfax Campus andsmaller clinics on the Mason Square (Arlington) and SciTechCampuses (Prince William).

About the Position:

The Associate Director, Healthcare Finance & Operations, serves as the senior financial and administrative leader for Student Health Services and reports to the Executive Director.

This role is responsible for financial strategy, budgeting,forecasting, and operational process improvement, ensuringlong-term sustainability while maintaining a commitment tohigh-value care without increasing costs to students.

The Associate Director serves as:

• The primary financial advisor to the Executive Director;
• The central financial review authority for all SHS financialactivity;
• A strategic partner to clinical, operational, and programleadership;
• A partner to the UL finance team to ensure adherence toinstitutional policies, accurate financial reporting, andachievement of budget targets.

The position collaborates with the Associate Medical Director, Associate Nursing Director, Associate Behavioral Health Director, and Health Promotion/Outreach leaders to align financial planningwith service delivery and program priorities. The role directlysupervises the Fiscal Specialist, Office Manager, and two full-timeInsurance team members.

Responsibilities:

Supervision & Operational Leadership

• Directly supervises a Fiscal Specialist, Office Manager, andtwo full-time Insurance team members;
• Fosters a collaborative and supportive work environment thatpromotes employee well-being, engagement, and retention;
• Supervises staff by setting clear performance expectations,providing regular feedback, and addressing performance issues tosupport employee engagement, accountability, and retention;
• Encourages and supports ongoing professional developmentopportunities for allstaff,ensuring they have the tools andtraining needed to succeed in their roles;
• Organizes workflow and ensures that employees understand theirduties or delegated tasks;
• Sets clear performance expectations, goals and deadlinesaligned with unit, divisional, and university strategic plans;
• Communicates expectations effectively, monitors employeeproductivity and development, and provides continuous feedback andcoaching to support staff growth and accountability;
• Prepares and conductstimelyperformance evaluations,andmaintainsaccuraterecords of employee performance, feedback,and disciplinary actions,ensuring adherence to legal anduniversity policies and procedures;
• Collaborates with UL divisional partners/stakeholders toaddress performance concerns;
• Effectively hires, onboards, and trainsnew employeesto buildcapability and ensure operational continuity;
• Ensures coordination across financial, insurance, andadministrative operations;
• Provides leadership oversight of front-end operations throughthe Office Manager;
• Serves as backup to the Office Manager as needed to ensurecontinuity of operations; and
• Addresses escalated operational issues impacting servicedelivery and student experience.

Financial Oversight, Budget Management &Compliance

• Serves as the central financial review authority for SHS;
• Reviews all financial transactions, contracts, procurements,and commitments for accuracy, compliance, and budgetavailability;
• Ensures all financial actions are vetted before ExecutiveDirector approval;
• Oversees budget execution, monitoring, and variance analysisacross service areas;
• Evaluates requests for new positions, recruitment, andprogrammatic investments to ensure alignment with budgetavailability and financial sustainability;
• Provides financial analysis and recommendations to supportleadership decision-making;
• Ensures compliance with university financial policies, auditstandards, and internal controls; and
• Partners with University Life Finance team on reporting,reconciliation, and budget performance.

Financial Strategy, Forecasting & Service Planning

• Leads development of annual and multi-year budgets, forecasts,and financial models;
• Provides financial guidance across medical, nursing, behavioralhealth, and outreach areas;
• Identifies revenue opportunities and cost efficiencies whilemaintaining student affordability;
• Partners with leadership to align staffing, services, andresources with demand; and
• Translates financial, billing, and utilization data intostrategic recommendations.

Revenue Cycle, Billing Oversight & FinancialSystems

• Oversees insurance, billing, and revenue cycleperformance;
• Maintains working knowledge of EMR financial and billingsystems (e.g., Medicat) and ensure alignment with financialsystems;
• Provides guidance and support for reconciliation and financialtroubleshooting as needed;
• Serves as the primary escalation point for complex billingconcerns and service recovery issues;
• Supports students through review and approval of MedicalAssistance Fund requests, in coordination with clinical leadership;and
• Monitors accounts receivable, collections, and overall revenuetrends.

Committee Participation & University Engagement

• Serves on SHS and University Life committees and participate insearch committees;
• Represents SHS in internal and external engagements;
• Supports divisional planning initiatives and other specialprojects as assigned;
• Actively participates in UL divisional meetings, initiatives,and in-person events to stay connected with divisional andinstitutional priorities, and to foster a cross-unitcollaboration;
• Participates in professional development workshops and trainingessions for staff across the division to promote continuouslearning and skill enhancement;
• Stays informed about best practices, research, and emergingtrends in higher education and student support services to ensureSHS remains innovative and responsive to the evolving needs of thestudent body; and
• Performs other related duties as assigned.

Required Qualifications:

• Bachelor’s Degree in Finance, Business Administration,Healthcare Administration, or related field; or equivalentcombination of education and experience;
• Experience (typically obtained in 5+ years) in financialmanagement, budgeting, or operations;
• Experience in financial analysis, forecasting, and resourceallocation;
• Experience supervising staff and managing performance;
• Experience ensuring compliance with financial policies andprocedures;
• Demonstrated knowledge of budgeting, forecasting, and financialmanagement principles;
• Demonstrated knowledge of financial compliance, internalcontrols, and institutional policies;
• Demonstrated knowledge of billing, revenue cycle, or financialoperations in a complex service environment;
• Demonstrated skill in financial analysis and interpretation ofdata to support decision-making;
• Demonstrated skill in problem-solving, process improvement, andoperational efficiency;
• Demonstrated ability to communicate financial information toindividuals from a wide variety of backgrounds, includingnon-financial stakeholders;
• Demonstrated ability to review financial activity for accuracy,compliance, and appropriate use of funds;
• Demonstrated ability to assess budget availability andsustainability in support of hiring and resource decisions;
• Demonstrated ability to work with financial or operationalsystems to support reporting and reconciliation processes;
• Demonstrated ability to supervise staff and collaborateeffectively within multidisciplinary teams; and
• Ability to work occasional evenings and weekends.

Preferred Qualifications:

• Master’s Degree in Healthcare Administration, BusinessAdministration, Public Health, or related field; or equivalentcombination of education and experience;
• Experience in healthcare finance in an ambulatory or studenthealth setting;
• Experience in higher education or multi-serviceorganizations;
• Experience working with clinical leadership on serviceplanning;
• Experience with EMR/practice management systems and financialreconciliation;
• Demonstrated knowledge of ambulatory healthcare, studenthealth, or similar service environments;
• Demonstrated skill in enterprise systems and reporting/BI tools(e.g., Banner, MicroStrategy, or similar platforms);
• Demonstrated skill in leading or supporting organizationalchange and process improvement initiatives;
• Demonstrated ability to align financial planning with servicedelivery or programmatic needs; and
• Demonstrated ability to balance financial decision-making withaccess, affordability, or client/student-centered servicemodels.

Posting Open Date: October 5, 2026

For Full Consideration, Apply by: October 19, 2026

Open Until Filled: Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 researchuniversity committed to creating a more just, free, and prosperousworld. With 40,000 enrolled students, George Mason is the largestand most diverse public research university in Virginia, offeringdegree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment forstudents, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancingour mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foretamework;? sorry no; continue:

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available athttp://police.gmu.edu/annual-security-report/