Associate Director- GTRI Support Services

Georgia Institute of Technology; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Georgia Tech seeks a senior facilities leader to manage operations across multiple campuses and its GTRI facilities portfolio. You will supervise staff, drive service delivery for day-to-day operations, and oversee mission-critical data center functions including power, cooling, and uptime.

You will coordinate lease administration and real estate support to optimize the portfolio. The role emphasizes safety, regulatory compliance, energy efficiency, and long-range capital planning in a research

Qualifications

• Bachelor's degree or equivalent in engineering, facilities management, architecture, construction management, or related field.
• 6+ years of relevant experience, including 3+ years in supervision.
• Experience overseeing data center and facilities operations, maintenance programs, and service desks.
• Strong vendor/contractor oversight and performance management.
• Familiarity with real estate portfolio coordination, lease administration, and lifecycle planning.

Responsibilities

• Plan and oversee day-to-day facilities operations and service delivery.
• Manage mission-critical data center facilities, including power, cooling, and uptime.
• Lead preventive and corrective maintenance for buildings and systems.
• Oversee custodial, grounds, service desk, and outsourced services.
• Manage vendor and contractor performance and service continuity.
• Direct management of owned and leased property portfolio and lease administration.
• Oversee utilities, infrastructure stewardship, and lifecycle planning.
• Organize staff activities and lead safety, compliance, energy efficiency, and business continuity initiatives.
• Perform other related duties as assigned.

Skills

Facilities management

Leadership

Operations management

Vendor management

Energy efficiency

Regulatory compliance

Education

Bachelor's degree in Engineering, Facilities Management, Architecture, Construction Management, or related field / equivalent experience

Master's degree or equivalent in related field (preferred)

Tools

PE

PMP

CFM

LEED AP

CDCP

CDCS

Job description

Manage facilities operations and real estate services for GTRI. Responsibilities include oversight of day-to-day building operations, mission-critical data center operations, preventive and corrective maintenance, custodial and grounds services, service desk/work order management, vendor performance, and utilities and infrastructure stewardship. The role also oversees owned and leased property portfolio activities, including lease administration, property management coordination, support for real estate strategy, facility condition assessment, and lifecycle planning. Responsible for setting employee goals, assessing performance, providing feedback, and making pay recommendations. This position will interact on a consistent basis with GTRI management and staff, contractors, vendors, landlords, and campus support units. This position typically will advise and counsel GTRI leadership. This position will supervise: Assigned staff.

Educational Requirements

Bachelor's degree in Engineering, Facilities Management, Architecture, Construction Management, or related field / equivalent experience

Required Experience

6+ years of relevant experience, including 3+ years of supervisory knowledge.

Job Duty 1

Plan and oversee day-to-day facilities operations for GTRI locations, including building operations, service delivery, and operational support functions.

Job Duty 2

Manage operations for mission-critical data center facilities, including power, cooling, environmental controls, redundancy, uptime, reliability, and continuity of operations.

Job Duty 3

Manage preventive and corrective maintenance programs for buildings, grounds, utilities, infrastructure, and data center support systems to ensure safe, reliable, and efficient operations.

Job Duty 4

Oversee custodial, grounds, exterior services, service desk/work order management, and other outsourced facilities services to ensure responsiveness, quality, and customer satisfaction.

Job Duty 5

Manage vendor and contractor performance for facilities and data center-related services to ensure compliance, service continuity, and effective operational support.

Job Duty 6

Direct management of the owned and leased property portfolio, including property management coordination, lease administration, and support for real estate strategy and portfolio optimization.

Job Duty 7

Oversee utilities and infrastructure stewardship, facility condition assessments, and lifecycle planning to support long-range reliability, renewal, and capital planning to support long-range reliability, renewal, and investment needs.

Job Duty 8

Plan, organize, and supervise staff activities and lead initiatives related to safety, regulatory compliance, energy efficiency, business continuity, and continuous improvement in facilities and data center operations.

Job Duty 9

Perform other related job duties as assigned.

Preferred Educational Qualifications

Master's Degree in related field

Preferred Experience

Minimum 10 years of progressive facilities management experience

Minimum 5 years of hands-on data center design, construction, and operations experience

Professional certifications: PE, PMP, CFM, LEED AP, or CDCP/CDCS

Experience in research, laboratory, or higher education environments

Familiarity with federal contracting and compliance requirements

Knowledge of sustainable building practices and energy management

Experience with mission-critical infrastructure (Tier III/IV data centers)

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.