Associate Director Government Technology, Security

YDU JC Air Cond & Ref Inc.- Dubai; Alexandria (VA); On-site; USD 129,000 - 194,000; Full time

Job summary

Johnson Controls is seeking an Associate Director for Government Technologies to advance governance of national programs and field operations. You will lead cross-functional teams across sales, operations, and support, ensuring contracts, budgets, and schedules align with client expectations and quality standards.

The role emphasizes strong customer relationships, disciplined cost control, and continuous improvement while supporting audits and business development activities.

Qualifications

• Bachelor's degree in business or a technical field.
• 10 years of general management experience, including at least 5 years as a Program Manager of a national program.
• PMI PMP or PgM certification, or CPP.
• Deep understanding of Johnson Controls systems and delivery methods.
• Knowledge of federal procurement (FAR/DFAR/GSA).
• Strong project financial management understanding.
• Ability to lead, mentor, and influence teams to achieve results.
• Excellent interpersonal, verbal, and written communication.
• Proficiency with MS Office and related tools.
• Willingness to travel <25% and align with company policies.

Responsibilities

• Provide direct support to the GT Operations Director and drive organizational health.
• Directly manage the GT Customer Care Team and monitor performance and service levels.
• Establish and enforce best practices across sales, operations, and support.
• Support design and implementation of improved project management processes.
• Supervise field installation activities to align with project expectations.
• Implement corporate initiatives and new system roll-outs.
• Support training and ethics programs across the group.
• Lead and develop project teams in effective management practices.
• Assist with budget management to meet corporate targets.
• Coordinate with accounting, procurement, and supply chain to support execution.
• Participate in business development, proposals, and reviews.
• Manage internal and external audits related to operations.
• Maintain strong relationships with customers, branch offices, and subcontractors.

Skills

General management

Program management

Leadership

Communication skills

Mentoring / coaching

Adaptability

Education

Bachelor's degree in business or technical field

Tools

MS Office

Job description

Associate Director, Government Technologies Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helping customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Role Overview

In this role, you will support the operational and financial health of the Government Technologies organization and its projects. You will help lead the group across sales, operations, and support functions by strengthening best practices, improving processes, coordinating work schedules, and ensuring the team consistently meets or exceeds service level commitments. You will also help maintain procedures and controls that keep GT projects aligned with contract requirements, performance standards, budgets, and schedules. Success in this role depends on strong customer relationships, close collaboration with branch offices, effective subcontractor management, and a disciplined focus on quality, safety, cost, and customer satisfaction.

Key Responsibilities

• Provide direct support to the GT Operations Director and help drive the overall health of the Government Technologies organization.
• Directly manage the GT Customer Care Team and support team performance, productivity, and service levels.
• Establish and enforce best practices across sales, operations, and support functions.
• Support design and implementation of project management process improvements that strengthen fiscal control, customer satisfaction, and contractual compliance.
• Supervise field installation activities as needed to help ensure execution aligns with project expectations.
• Implement corporate and group initiatives, including process improvements and new system roll-outs.
• Support company initiatives and training that reinforce operational health and ethics.
• Lead, manage, direct, and develop technical and project team members in effective project management practices and techniques.
• Assist with budget management to help the group meet and exceed corporate targets.
• Coordinate with corporate accounting, procurement, and supply chain functions to support operational execution.
• Participate in business development activities, including win strategy development, operational proposal responses, and proposal reviews.
• Manage internal and external audits related to operational activities.
• Build and maintain strong relationships with customer management, JCI branch offices, and subcontractors to support efficient and profitable business outcomes.

How You Will Do It

Own outcomes with accountability, safety, and integrity by following through on commitments, protecting proprietary information, and aligning with Johnson Controls policies, regulations, and codes of conduct. Stay close to the work and remove obstacles for customers by keeping a clear view of project execution, field activity, service expectations, and customer priorities. Use process improvement as a daily discipline to strengthen fiscal control, improve service delivery, and solve issues early and candidly. Win as one team by collaborating across operations, accounting, procurement, supply chain, branch offices, subcontractors, and customer stakeholders. Use clear communication, coaching, and follow-up to help team members perform at a high level and develop strong project management habits. Apply structured controls and review routines to keep work on schedule, within budget, and aligned to contract requirements. Use data, observations, and audit findings to support practical decisions and continuous improvement. Adapt quickly to changing priorities, unexpected demands, and evolving project conditions while keeping work organized and professional.

Qualifications

• Bachelor’s degree in business or a technical field.
• Ten years of general management experience, including at least five years as a Program Manager of a national program.
• Project Management Institute PMP or PgM certification, or Certified Protection Professional (CPP).
• Deep understanding of current JCI systems, organizational structure, and delivery methods.
• Working knowledge of federal government procurement, including FAR, DFAR, and GSA.
• Strong understanding of project financial management.
• Proven ability to lead, manage, mentor, and influence team behavior to achieve results.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency in MS Office applications.
• Ability to adjust to unexpected job demands, changes in assignments, and changing working conditions.
• Ability to travel less than 25%.
• Alignment with Johnson Controls policies, regulations, and codes of conduct governing all aspects of the role.
• Ability to protect Johnson Controls proprietary information and take ownership of actions and commitments.

Nice to Have

• Experience managing teams and projects that include design, installation, testing, and integration of security systems.
• Strong business intuition and experience influencing decisions in a complex operating environment.

Why Join Us

At Johnson Controls, you will be part of a collaborative environment focused on customer impact, operational excellence, and continuous improvement. You can expect competitive salary and bonus opportunities, 15 days of vacation in the first year, comprehensive benefits including medical, dental, vision, and 401K available day one, plus on-the-job and cross-training opportunities. You will also be supported by a team that values safety through the Zero Harm policy and recognizes the importance of getting the work done well.

HIRING SALARY RANGE

HIRING SALARY RANGE: $129,000.00-$194,000.00 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings. Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.