Associate Director, Digital Retention & Growth

Wonder Group, INC; United States; On-site; USD 193,500 - 203,000; Full time

Benefits offered by this job

Equity

401K

Medical, dental, and vision plans

Job summary

Wonder Group, INC is hiring an Associate Director of Digital Product, Customer Retention to spearhead strategies that enhance customer loyalty and experience. This role encompasses overseeing the product retention roadmap, alongside cross-functional collaboration to implement data-driven enhancements.

Candidates should have over 8 years of experience in product management, a strong analytical background, and a deep understanding of customer behavior within high-growth consumer platforms.

The position is based in New York/New Jersey and offers a competitive salary between $193,500 and $203,000.

Qualifications

• 8+ years of Product Management experience in digital products.
• Proven track record in driving business outcomes through product improvements.
• Experience with A/B testing and lifecycle product management.

Responsibilities

• Own the retention product strategy and roadmap for customers.
• Drive improvements in repeat order rate and customer lifetime value.
• Partner with cross-functional teams to align strategies.

Skills

Product Management experience

Analytical skills

Customer empathy

Communication skills

Leadership

Job description

Wonder Group, INC is hiring an Associate Director of Digital Product, Customer Retention to spearhead strategies that enhance customer loyalty and experience. This role encompasses overseeing the product retention roadmap, alongside cross-functional collaboration to implement data-driven enhancements.

Candidates should have over 8 years of experience in product management, a strong analytical background, and a deep understanding of customer behavior within high-growth consumer platforms.

The position is based in New York/New Jersey and offers a competitive salary between $193,500 and $203,000.