Associate Director, CDM Portfolio & Resource Ops

Merck; Upper Gwynedd Township (Montgomery County); On-site; USD 142,000 - 224,000; Full time

Job summary

Merck is seeking an Associate Director, Portfolio & Resource Operations to lead data-driven portfolio and resource analytics in a dynamic clinical operations environment. This role focuses on capacity, workload, and utilization metrics, driving standardization and improved visibility across functional partners.

Responsibilities include forecasting, dashboarding, and cross-geography resource allocation to ensure timely delivery and quality.

Qualifications

• Bachelor's Degree and minimum of 8 years of experience working in relevant field for associated job description.
• Advanced Degree (Masters or Doctorate): Minimum of 4 years of experience working in relevant field for associated job description.
• Adaptability, Business Acumen, Clinical Data Management, Data Analysis, Data Integrity, Data Quality Assurance, GCDMP, Influencing Change, Negotiation, Proactive Leadership

Responsibilities

• Maintain headcount, workload, and demand models for the functional area; run allocation algorithms to help ensure the Book of Business is delivered with quality and timeliness.
• Support operating-model optimization within the functional area, translate outcomes into action plans and track through implementation.
• Manage real-time workload balancing, capacity, and compliance-driven case allocation across geographies within the functional area to ensure balanced operations, on-time delivery, and business continuity through holidays, resource availability, and demand peaks
• Build and maintain operational dashboards; collect, analyze, and validate portfolio data (efficiency, utilization, quality); ensure standardized reporting in partnership with cross-functional peers across GDMS (Global Data Management & Standards) and enterprise standards.
• Assist in developing forecasting tools, dashboards, and visualizations; contribute to continuous improvement of capacity modeling and workforce analytics.
• Support long-term quality management plans; participate in strategic and tactical special projects as needed.

Skills

Adaptability

Business Acumen

Clinical Data Management

Data Analysis

Data Integrity

Data Quality Assurance

GCDMP

Influencing Change

Negotiation

Proactive Leadership

Education

Bachelor's Degree

Advanced Degree

Tools

Power BI

Tableau

Excel (advanced modelling)

Job description

Merck is seeking an Associate Director, Portfolio & Resource Operations to lead data-driven portfolio and resource analytics in a dynamic clinical operations environment. This role focuses on capacity, workload, and utilization metrics, driving standardization and improved visibility across functional partners.

Responsibilities include forecasting, dashboarding, and cross-geography resource allocation to ensure timely delivery and quality.