Associate Director, Career Services, Career Community

200 UM Corp (Enterprise); Coral Gables (FL); On-site; USD 70,000 - 85,000; Full time

Job summary

The University of Miami, a premier research university, seeks an Associate Director of Career Services to educate and advise students and alumni across career topics and internship/job search strategies. You will develop specialized content within a career community, deliver programs, and collaborate with partners locally, nationally, and globally.

The role emphasizes using career technology platforms, developing experiential learning opportunities, and partnering with colleagues to expand

Qualifications

• Education: Bachelor’s degree in a relevant field required.
• Experience: Minimum of four years of relevant experience in career services, early talent recruiting, experiential learning, student affairs, human resources, training and development, program administration, or a related area.
• Preferred Industry/Career Community Expertise: Ability to build specialized knowledge within an assigned career community or industry sector and translate that expertise into relevant content, programming, and student advising. Master’s Degree preferred.
• Student Development & Career Readiness: Ability to connect employment and everyday work experiences with transferable skills, professional growth, and career readiness.
• Training & Facilitation: Ability to design and facilitate engaging learning experiences for diverse audiences, including students, supervisors, and campus partners.
• Consultation & Partnership: Strong relationship-building skills and the ability to work collaboratively across a complex, decentralized university environment.
• Program Design & Implementation: Ability to develop practical resources, manage projects, coordinate programs, and move ideas from planning to implementation.
• Communication: Strong written, verbal, and digital communication skills, including the ability to create clear, accessible resources and communicate with varied audiences.
• Assessment & Continuous Improvement: Ability to use feedback, data, and outcomes to assess effectiveness, identify opportunities, and improve programs.
• Technology & Analytics: Comfort using career platforms, reporting tools, and digital resources; experience with systems such as JobX, Handshake, or similar platforms preferred.
• Adaptability & Initiative: Ability to navigate change, exercise sound judgment, manage competing priorities, and take initiative.
• Knowledge of student employment practices and Federal Work-Study requirements, or the ability to learn and apply relevant policies and guidelines, preferred.

Responsibilities

• Provides individual and group career advising to students and alumni on career exploration, readiness, and internship/job search strategies.
• Guides students through career development activities, including self‑assessment, résumé and cover letter development, interview preparation, networking, and job search strategies.
• Delivers career readiness workshops, presentations, and skill-building initiatives across in-person, virtual, and digital formats.
• Integrates career technology platforms (Handshake, Big Interview, Interstride, uConnect) into advising and programming to expand access and improve service efficiency.
• Contributes to experiential learning initiatives that connect academic experiences with professional opportunities.

Skills

Career advising

Program coordination

Communication skills

Adaptability & initiative

Tech & analytics

Education

Bachelor’s degree in a relevant field

Tools

Handshake

Big Interview

Interstride

uConnect

Job description

Salary range: $70,000–$85,000

A cover letter specifying your interest and/or expertise in one of the following career communities is required. Business, Finance & Consulting, Engineering & Technology, Environment, Climate & Ocean.

GENERAL DESCRIPTION

The Associate Director, Career Services educates and advises undergraduate and graduate students and alumni across a range of career and professional development topics, internship/job search strategies, while developing specialized expertise within an assigned career community or industry portfolio. In this role, the Associate Director creates and curates community-specific content, and develops and delivers related programs, training, and resources, effectively utilizing career technology platforms to educate, empower, and support students and alumni in their intentional professional development. Serving as a key liaison to academic and co‑curricular partners at the University of Miami, as well as to employers and educational partners locally, nationally, and globally, the Associate Director also helps advance the Center's experiential learning initiatives — bringing creativity to how constituents are served through accessible, on‑demand experiences.

PRIMARY DUTIES AND RESPONSIBILITIES

Career Advising and Student Career Readiness

Provides individual and group career advising to students and alumni on career exploration, career readiness, and the pursuit of internships, employment, graduate school, and professional school opportunities. Guides students through career development activities, including self‑assessment, identification of interests and strengths, career research, résumé and cover letter development, interview preparation, networking, professional communication, and job search strategies. Develops, implements, and assesses career readiness workshops, presentations, and skill‑building initiatives that strengthen students' ability to articulate their skills, demonstrate professional competencies, and navigate evolving career pathways. Delivers engaging educational programming through in‑person, virtual, and digital formats, incorporating contemporary career development practices and approaches that support diverse student and alumni needs. Integrates career technology platforms, including Handshake, Big Interview, Interstride, and uConnect, into advising and educational programming to expand access to resources, enhance the client experience, and improve service efficiency. Contributes to the development of experiential learning initiatives that help students apply classroom learning, develop transferable skills, and connect academic experiences with professional opportunities.

Career Community and Industry Portfolio Development

Develops specialized knowledge of an assigned Career Community or industry portfolio, including relevant industries, employers, occupational trends, emerging career pathways, required competencies, and opportunities for students and alumni across academic disciplines. Designs, develops, and delivers tailored career education programs, resources, training, and initiatives that reflect the needs, interests, and career goals of students and alumni connected to the assigned community. Curates and disseminates timely, relevant information about industry trends, employment and internship opportunities, graduate and professional pathways, professional associations, and other career development resources. Develops career‑focused content, digital resources, and marketing materials that increase awareness of opportunities, promote engagement, and support career exploration and readiness within the assigned community. Establishes and maintains relationships with student organizations, faculty, academic departments, and university partners aligned with the assigned Career Community to identify needs, coordinate programming, and integrate career development into students' academic and co‑curricular experiences. Partners with colleagues across Toppel Career Center to develop interdisciplinary programming and resources that connect students with opportunities beyond their academic majors and support exploration across industries and career pathways.

Employer and Alumni Engagement

Partners with the Employer Engagement team to identify and develop internship, co‑op, full‑time employment, and other experiential learning opportunities aligned with the needs of students and alumni within the assigned Career Community. Builds and sustains relationships with employers, alumni, and industry professionals who can contribute to students' career readiness through networking, mentoring, career conversations, panels, presentations, and other educational experiences. Plans and coordinates events and engagement opportunities that connect students with alumni and employers, strengthen professional networking skills, and increase awareness of career pathways and industry expectations. Identifies prospective employer and alumni partners who can expand the Center's network, strengthen industry connections, and create meaningful opportunities for students and graduates. Collaborates with university partners, faculty, student organizations, and alumni engagement colleagues to expand participation in Career Community initiatives and develop connections between students and professionals across industries. Works collaboratively with employer‑facing colleagues to align student career readiness programming with employer needs, emerging workforce trends, and opportunities for applied learning and professional skill development.

Program Development, Assessment and Operations

Contributes to the development, implementation, and assessment of Career Community initiatives and broader departmental programs, ensuring alignment with Toppel Career Center's strategic priorities and long‑range goals. Collaborates with the Toppel Director of Data Strategy & Analytics, to collect, analyze, and report information, participation data, student outcomes, and other key performance indicators that inform program effectiveness, annual reporting, and continuous improvement. Maintains accurate and timely advising notes, appointment records, program participation information, and other documentation in accordance with departmental procedures and reporting requirements. Uses career technology platforms and available data to monitor engagement, identify student and alumni needs, evaluate program effectiveness, and inform decisions about services, resources, and programming. Contributes to the development and dissemination of communications, marketing materials, and digital resources that promote Career Center services, Career Community opportunities, and student and alumni engagement. Collaborates with Toppel colleagues and university partners to identify opportunities for innovation, improve service delivery, share effective practices, and advance the Center's strategic objectives.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education: Bachelor’s degree in a relevant field required.

Experience: Minimum of four years of relevant experience in career services, early talent recruiting, experiential learning, student affairs, human resources, training and development, program administration, or a related area.

Preferred Industry/Career Community Expertise: Ability to build specialized knowledge within an assigned career community or industry sector and translate that expertise into relevant content, programming, and student advising. Experience developing and facilitating training, programs, or learning experiences for students, supervisors, employees, or other stakeholder groups preferred Master’s Degree preferred.

Student Development & Career Readiness: Ability to connect employment and everyday work experiences with transferable skills, professional growth, and career readiness.

Training & Facilitation: Ability to design and facilitate engaging learning experiences for diverse audiences, including students, supervisors, and campus partners.

Consultation & Partnership: Strong relationship‑building skills and the ability to work collaboratively across a complex, decentralized university environment.

Program Design & Implementation: Ability to develop practical resources, manage projects, coordinate programs, and move ideas from planning to implementation.

Communication: Strong written, verbal, and digital communication skills, including the ability to create clear, accessible resources and communicate with varied audiences.

Assessment & Continuous Improvement: Ability to use feedback, data, and outcomes to assess effectiveness, identify opportunities, and improve programs.

Technology & Analytics: Comfort using career platforms, reporting tools, and digital resources; experience with systems such as JobX, Handshake, or similar platforms preferred.

Adaptability & Initiative: Ability to navigate change, exercise sound judgment, manage competing priorities, and take initiative.

Knowledge of student employment practices and Federal Work-Study requirements, or the ability to learn and apply relevant policies and guidelines, preferred.

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff.

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.