Associate Director, Campus Operations and Planning

The Chronicle Of Higher Education, Inc.; Laredo (TX); On-site; USD 78,000 - 90,000; Full time

Job summary

Texas A&M International University is seeking an Associate Director, Campus Operations and Planning to oversee business operations for assigned departments, offices, divisions, or agencies, including hiring employees, negotiating contracts, addressing budget matters, and guiding work teams.

The role leads operational planning, space utilization, event coordination, and customer service management to support the campus mission, with on-campus presence and occasional evening/weekend hours.

Qualifications

• Education - Bachelor's degree in applicable field.
• Experience - Seven years of related experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Oversees establishment of goals and objectives; plans, implements, coordinate, monitors, and evaluate policies and procedures.
• Oversees the preparation of management and productivity reports; coordinates and evaluates business functions.
• Maintain financial and budget records; monitors budget expenditures.
• Oversees and approves schedules, priorities, and standards for achieving goals; assist in development and implementation of goals for assigned departments.
• Provides leadership, coaching, and professional development for managers, supervisors, and staff; supports workforce planning and performance management.

Skills

Multitasking

Written communication

Analytical thinking

Interpersonal skills

Organizational skills

Discretion

Education

Bachelor's degree in applicable field

Job description

Associate Director, Campus Operations and Planning

Job Title

Associate Director, Campus Operations and Planning

Agency

Texas A&M International University

Department

Campus Safety & Planning

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Associate Director, Campus Operations and Planning, underdirection, oversees business operations for assigned departments,offices, divisions, or agencies, which include hiring employees,negotiating contracts, addressing budget matters, understandinggeneral business operations, and guiding work teams.

Essential Duties and Responsibilities

• Oversees the establishment of goals and objectives. Plans,implements, coordinate, monitors, and evaluate policies andprocedures.
• Oversees the preparation of management and productivity reportsand studies. Coordinates and evaluates business functions.
• Maintain financial and budget records. Monitors budgetexpenditures.
• Oversees and approves schedules, priorities, and standards forachieving goals. Assist in development and implementation of goalsfor assigned departments.

This document represents the major duties, responsibilities, andauthorities of this job, and is not intended to be a complete listof all tasks and functions. Other duties may be assigned.

Additional Duties and Responsibilities

• Provides leadership and operational oversight for Housing andResidence Life, Food Services, Campus Store, Print Services, andother assigned auxiliary operations. Establishes operationalpriorities, monitors service performance, and ensures high-quality,customer-focused services that support the University's mission andenhance the campus experience.
• Coordinates operational planning, activities, includingauxiliary operations, departmental relocations, occupancy planning,event support, and operational impacts associated with constructionand renovation projects. Supports the University's space managementinitiatives by implementing and coordinating with campusstakeholders.
• Monitors operational performance, develops service metrics,evaluates customer satisfaction, and implements continuousimprovement initiatives that enhance operational efficiency,service quality, fiscal stewardship, and the overall campusexperience.
• Provides leadership, coaching, and professional development forassigned managers, supervisors, and staff. Supports the workforceplanning, employee engagement, succession planning, and performancemanagement while promoting accountability, teamwork, andexceptional customer service.
• Maintains a comprehensive understanding of all CampusOperations and Planning functions and collaborates closely with theDirector to ensure integrated leadership across auxiliaryenterprises and facilities operations, including facilitiesmanagement, utilities, grounds and landscaping, custodial services,space management, and other operational units. Provides leadershipcontinuity and cross-functional operational support.
• Supports compliance with applicable federal, state, TexasA&M University System, and University requirements. Coordinatesoperational preparedness for emergencies, major campus events,business continuity, safety initiatives, and operational riskmanagement activities.
• Represents Campus Operations and Planning on Universitycommittees and workgroups, collaborates with campus departments,students, vendors, and external partners, and supports strategicinitiatives that advance departmental and institutionalobjectives.

Minimum Requirements

• Education - Bachelor's degree in applicable field.
• Experience - Seven years of related experience.
• An equivalent combination of education and experience may beconsidered.

Knowledge and Abilities

Knowledge of:

• Word processing, spreadsheet and database applications.

Ability to:

• Multitask and work cooperatively with others.
• Work with sensitive information and maintain confidentiality.
• Excellent written communication, analytical, interpersonal, andorganizational skills.
• Exercise discretion and independent judgement.

Preferred Knowledge and Abilities

• Higher education auxiliary enterprise operations, facilitiesoperations and integrated services.
• Operational planning, space utilization, event coordination,and customer service management.
• Budgeting and financial analysis.
• Project coordination, facilities operations, and organizationalplanning.
• Organizational leadership, employee development, andperformance management principles.

License/Professional Certification

None

Physical Requirements

General office environment.

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform theessential functions.

Supervision of Others

• This position generally supervises employees.

Other Requirements

• Evening and/or weekend hours may be required.
• Position requires on-campus, face-to-face interactions.
• Position requires maintaining a regular schedule of attendanceon campus and in the workplace.

Salary

Salary: $77,500 to $90,000/annual

Equal Opportunity/Veterans/Disability Employer.