Associate Director, Behavioral Health Programs

Fernbrook Family Center; Owatonna (MN); On-site; USD 85,000 - 105,000; Full time

Job summary

Fernbrook Family Center is seeking an Associate Director to provide leadership and operational oversight for assigned programs. This role bridges program operations with agency systems, supervising staff and ensuring high-quality service delivery.

The Associate Director collaborates with Directors and community partners to align with Fernbrook’s mission, standards, and grant requirements, while ensuring training, supervision, and budget planning for program success.

Qualifications

• Minimum of one year of experience in a behavioral health setting.
• Reliable transportation, a valid driver’s license, automobile insurance, and an acceptable driving record are required for positions involving community-based client contact.
• Must pass a criminal background check in accordance with agency and Department of Human Services requirements.
• Preferred: Experience with program management, compliance, and cross-departmental collaboration.
• Preferred: Experience working with counties, schools, and/or community partners.
• Preferred: Bilingual abilities.

Responsibilities

• Provide day-to-day operational and administrative oversight for assigned program(s).
• Supervise and support clinical and program staff, ensuring professional development, effective service delivery, and adherence to agency policies.
• Ensure all staff within assigned programs receive the appropriate level of clinical supervision for their position and experience level.
• Collaborate with the Director of Clinical Training and Supervision for support and assignment of clinical supervisors as needed.
• Maintain program compliance with licensing, contractual, and documentation standards.
• Support program efficiency, including staff scheduling, productivity tracking, and managing client lists.
• Serve as a liaison between assigned programs and community partners (e.g., schools, counties, and referring agencies).
• Maintain relationships with county and community partners to ensure compliance with grant and contract requirements.
• Support program staff with onboarding, ongoing training, and skill development.
• Participate in program audits, quality assurance activities, and performance monitoring.
• Collaborate with Directors on program budgets, staffing needs, and coverage planning.
• Ensure program indicators and outcomes are tracked and reviewed for quality and performance improvement.
• Provide consultation and communication to other programs operating at the same site to promote collaboration and continuity.
• Participate in leadership and administrative meetings as assigned.
• Communicate and uphold Fernbrook’s mission, vision, and values in all program operations.
• Provide mental health services to children, adults, and families through individual, family, and group modalities.
• Meet productivity standards in regards to client-contact and each week attend mandatory program meetings, complete all paperwork, and travel between client sessions and meet required productivity benchmarks for client services and weekly billable expectations.
• Perform other duties as assigned by the Director or Executive Director of the assigned program(s).

Skills

Leadership

Supervision

Communication

Organizational skills

Problem-solving

Ethical standards

Job description

Fernbrook Family Center is seeking an Associate Director to provide leadership and operational oversight for assigned programs. This role bridges program operations with agency systems, supervising staff and ensuring high-quality service delivery.

The Associate Director collaborates with Directors and community partners to align with Fernbrook’s mission, standards, and grant requirements, while ensuring training, supervision, and budget planning for program success.