Associate Director, Area Sales Operations, PNH

RevOps Report; Wilmington (DE); On-site; USD 162,000 - 243,000; Full time

Benefits offered by this job

Incentives

Health, dental & vision coverage

Job summary

Alexion is seeking a senior field operations leader to develop and implement regional business plans and quarterly business reviews. You will collaborate with Area leadership to optimize go-to-market strategies and monitor ROI KPIs, ensuring compliant execution of field activities.

The role requires strong cross-functional collaboration, Excel proficiency, and travel 50–60%+. You will drive data-driven insights and partner with HQ teams to support sales performance and strategic initiatives.

Qualifications

• BA/BS Degree required.
• Strong cross functional collaboration and effective utilization of available resources.
• Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative in ambiguity.
• Excellent written and oral communications skills.
• Willingness to travel 50–60%+.

Responsibilities

• Develop and implement area/regional business plans and QBRs with leadership.
• Monitor field force effectiveness and ROI KPIs to optimize GTM models.
• Leverage sales and data tools to deliver regional sales goals and analyze trends.
• Coordinate training needs and ensure field uses analytics to drive business.
• Allocate regional sales budgets based on past performance and opportunities.
• Lead field insight groups to provide HQ with field perspectives.
• Ensure compliance with One Alexion and promotional standards.
• Provide onboarding support for new hires in coordination with ESD/RSD.

Skills

Cross-functional collaboration

Excel proficiency

Communication skills

Analytical skills

Multi-tasking

Travel willingness

Education

BA/BS Degree

Tools

Microsoft Office

Job description

About This Role

Location: Wilmington, Delaware, United States. Job ID: R\-260593. Date posted: 23/09/2026.

This is what you will do

• Developing and implementing Area/Regional business plan and QBRs. Organizing analytically driven performance reviews, together with Area Sales Director, to assess performance and drive continuous improvement in the business potential of the region
• Together with Area leadership team, routinely monitoring appropriate field force effectiveness and ROI KPIs to identify opportunities to optimize go‑to‑market (GTM) model and/or execution
• Leveraging sales & data tools to compliantly execute and deliver on areas Sales goals and objectives and proactively provide data analysis to identify regional market trends
• Coordinating/supporting Field Force “Go‑to‑Market” training needs and work closely with Marketing and Business Operations/Commercial Effectiveness counterparts to fulfill any identified training needs and ensure the field understands how to use analytics/reports to drive their business
• In coordination with ESD preparing the allocation of regional sales budgets throughout the regions and territories after considering past sales performance and other relevant factors to determine future opportunities
• Leading field insight groups, as appropriate, to provide various HQ stakeholders with field sales perspective
• Maintaining an in‑depth understanding of customer needs and developing feedback loops to shape brand tactics and engage with Business Operations HQ partners including (but not limited to): Business Unit Leader & US Commercial Leadership, Brand & Payer Marketing Teams, Commercial Operations, Legal & Compliance, counterparts in other franchises, Speaker Bureau.
• Driving operational efficiencies in Area sales business in alignment with Executive Sales Director
• Anticipating, identifying, engaging in, and supporting the prioritization of sales force key issues and opportunities across the MeTA Plus franchise and making recommendations on sales strategy, operations and reducing costs
• Creating and maintaining an efficient model of consistent, strategic business operations
• Partnering with Executive Sales Directors and Regional Sales Directors to understand their unique operational and support needs; working with them to provide solutions
• Identifying plans and executing with cross functional team on critical opportunities that will enhance performance at the Territory, Regional and National level
• Managing appropriate support requests from field team (RSDs, IAMs and RAMs) to headquarters and serve as a voice of the field
• Contributing to strategic initiatives with cross functional HQ teams to develop, enhance and deploy field force support resources.
• Being proficient in task and project management and can keep track of multiple projects, deadlines, deliverables, and details.
• Providing managerial coverage for absent RSDs and ESDs, representing U.S. Sales Lead in meetings during absences
• Effectively assisting with on‑boarding new hires in coordination with ESD, RSD and training.
• Development of strong clinical acumen, including pathophysiology of disease across sales team.
• Maintaining required experience and personal training on new data on products, policies, and business‑related issues for better outcomes on customers (RSDs, I /RAMs needs)
• Developing high performing individuals/teams by identifying and highlighting ‘Best Practices’ to share regionally & nationally.
• Ensuring Compliance: Effective selling skills, compliant execution of field activities and promotional materials, consistent with training & “One Alexion”
• Supervising operations of the region to include: Hiring, Coaching, Representative Development and Performance Management
• Coordinating support for National, area, and therapeutic area meetings

You will need to have

• BA/BS Degree required.
• The ability to develop and motivate others, lead through change, and deliver on Alexion business imperatives is necessary to be successful in this role.
• Demonstrated track record of strong cross functional collaboration and effective utilization of available resources
• Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to effectively function in times of ambiguity
• Demonstrated ability to influence and work closely with colleagues at various levels
• Strong Microsoft Office skills (Excel proficiency required)
• Commitment to “One Alexion”: Individual is aligned with the culture, values, and mission; is optimistic; is a team player and connector for others
• Ability to navigate through the organization and work productively in cross‑functional environment
• Takes initiative, works pro‑actively, ability to multi‑task and meet tight deadlines
• Self‑starter, highly collaborative with ability to work dependently or as part of a team
• Excellent written and oral communications skills required
• Strong organizational and analytical skills are also required as well as ability to analyze and provide conclusions using sales data and call reporting information.
• This position will require significant travel as needed to develop internal and external relationships – Travel is 50 to 60%+
• Valid driver's license and clean driving record
• The duties of this role are generally conducted in a field environment. As is typical of a field‑based role, employees must be able, with or without an accommodation to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non‑linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have

• MBA or advanced degree in a related field is advantageous
• Three to five years of sales management experience within pharmaceutical, biotech, or medical marketing preferred.
• Experience with direct engagement and collaboration with marketing colleagues preferred.
• The annual base salary for this position ranges from $161,856 to $242,785.*
• Our positions offer eligibility for various incentives—an opportunity to receive short‑term incentive bonuses, equity‑based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.*

Date Posted

24-Sep-2026

Closing Date

01-Oct-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.