Associate Director, Adobe Experience Cloud Delivery

DEPT®; United States; Remote; USD 90,000 - 103,000; Part time

Job summary

DEPT® is seeking an Associate Director, Project Manager, Adobe to drive client-facing initiatives implementing leading Experience Cloud solutions. You will engage Internal Services, Sales, customers, and Partners, defining scope, plans, timelines, and resource allocation, working with technical delivery teams through hands-on implementation.

Responsibilities include managing all facets of project planning, forecasting revenue and utilization, and ensuring exceptional customer experience.

Qualifications

• Adobe Experience Cloud solutions (AEM, AEP) experience.
• 5–7+ years as a project manager delivering enterprise-scale web apps or analytics.
• Client-facing project management in an agency or professional services environment.
• Excellent problem-solving, with ability to address issues quickly and effectively.
• Ability to lead diverse, cross-functional teams and communicate with senior executives.

Responsibilities

• Lead customer engagements that may involve multiple project teams.
• Clarify requirements and integration points within the statement of work.
• Oversee project delivery including scope, milestones, resources, and costs.
• Manage day-to-day admin activities from inception to closure.
• Forecast revenue, profitability, margins, bill rates and utilization.
• Maintain regular communication with customers and internal teams.
• Achieve customer satisfaction through defined project scope delivery.
• Coordinate escalations across sales, services, and product teams.
• Capture lessons learned and feedback into best practices.

Job description

DEPT® is seeking an Associate Director, Project Manager, Adobe to drive client-facing initiatives implementing leading Experience Cloud solutions. You will engage Internal Services, Sales, customers, and Partners, defining scope, plans, timelines, and resource allocation, working with technical delivery teams through hands-on implementation.

Responsibilities include managing all facets of project planning, forecasting revenue and utilization, and ensuring exceptional customer experience.