Associate Data Delivery Manager

RDSolutions; Glen Allen (VA); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Benefits package including medical

Hybrid in-office schedule

Diverse work environment

Immediate contributions

Job summary

RDSolutions is seeking an Account Manager to ensure client needs are met by leveraging knowledge of company products in partnership with Sales and Field Operations.

Responsibilities include reviewing data quality, maintaining client data integrity, conducting quality checks, and coordinating onboarding for new client work. The role operates in a hybrid environment with in-office Tuesdays, Wednesdays, and Thursdays and offers a competitive hourly pay with comprehensive benefits.

Qualifications

• Bachelor's degree in Business or related field.
• 1–2 years of account management experience or equivalent.
• Ability to work independently in a fast-paced environment.
• Ability to build and maintain strong internal and external relationships.
• Excellent communication and presentation skills.
• Strong attention to detail and time management.
• Proficient with Microsoft Office, especially Excel & Outlook.

Responsibilities

• Review data quality and make recommendations to improve data deliveries.
• Maintain the integrity of client data required to meet client deliverables.
• Conduct quality checks and statistical analysis of data deliverables prior to client delivery.
• Create schedules of data collection to meet client data requests.
• Approve invoices and ensure billing accuracy for all completed jobs.
• Coordinate onboarding with Field Operations for new client work.

Skills

Account management

Communication

Relationship building

Time management

Attention to detail

Education

Bachelor's degree in Business or related field

Tools

Excel

Outlook

Microsoft Office

Job description

Ensure all client needs are met utilizing in-depth knowledge of company products in partnership with Sales and Field Operations.

What You’ll Do:

• Review data quality and make recommendations to improve the quality of our data deliveries.
• Maintain the integrity of client data required to meet client deliverables.
• Conduct quality checks and statistical analysis of data deliverables prior to client delivery.
• Create schedules of data collection to meet the data requests for the client. Determine optimal data collection sites, audits type, data collection methodology and frequency to meet client needs.
• Approve invoices and ensures billing accuracy for all completed jobs.
• Facilitate communication with Field Operations team on all new client requests and ensure successful implementation of processes for onboarding new client work.
• Identify opportunities for process improvements.
• Conduct ad hoc data inquiries initiated by the client.
• Foster collaboration across disciplines (i.e. Field Operations and Sales Team) to drive increased value proposition to our clients.
• Other duties as assigned.

What You’ll Need:

• Bachelor's degree in Business or related field; and
• Minimum of 1-2 years of account management experience; or equivalent combination of education and experience.
• Ability to work independently in a fast-paced environment.
• Ability to build and maintain strong internal and external relationships.
• Excellent communication and presentation skills.
• Strong attention to detail, independent time management & proven ability to meet deadlines.
• Strong computer skills (Microsoft Office, extensive use of Excel & Outlook needed).

What You'll Get:

• A competitive hourly pay rate. Pay range $19 - $22/hour (non-exempt) commensurate with experience
• Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
• An international and diverse work environment.
• Opportunity to begin making immediate contributions to the organization.
• Tuesday, Wednesday, Thursday in office hybrid