Associate Customer Integration Engineer

Allison Transmission; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical plans with prescription 覆盖

Employer HSA contribution

Dental & Vision Insurance

Paid Parental Leave

Short & Long-Term Disability

401K with generous Company match &贡献

Accrued Paid Time Off

12 Paid Holidays + 1 Floating Holiday

Tuition assistance program

Job summary

Allison Transmission is seeking an Associate Customer Integration Engineer in Indianapolis, IN to perform prototype hardware and controls feature evaluations at end users, using advanced data collection tools and close customer collaboration.

The role emphasizes visiting end users with sales to educate on new products, supporting tool deployment, and analyzing data to suggest feature improvements, while triaging issues and delivering technical reports to inform engineering.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering is required.
• Experience with data acquisition and analysis.
• Proficient in written and spoken business communication.
• Strong interpersonal skills for customer-facing engagement.

Responsibilities

• Execute prototype hardware and controls feature evaluations at end users using advanced data collection tools.
• Educate end users on new Allison products and features alongside sales reps.
• Support deployment and installation of vehicle data collection tools.
• Analyze vehicle data to understand duty cycles and recommend improvements.
• Triage issues as first technical contact and collaborate with product engineering teams.
• Provide technical reports and voice of customer input to engineering teams.

Skills

Data analysis

Business communication

Interpersonal skills

MS Office

Education

Bachelors in Mechanical or Electrical Engineering

Job description

## Associate Customer Integration EngineerApply: Indianapolis, IN: Full time: Posted Yesterday: R008170**JOIN THE TEAM THAT’S POWERING PROGRESS**Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.Learn more about this role and how you can begin *driving your career forward!***Benefits:**The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.* Choice of medical plans with prescription coverage* Employer HSA contribution* Dental & Vision Insurance* Paid Parental Leave* Short & Long-Term Disability* Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance* 401K with generous Company match & contribution* Accrued Paid Time Off* 12 Paid Holidays + 1 Floating Holiday* Robust employee wellness program* Tuition assistance program**Job Description:**This role in Customer Integration Engineering will be responsible executing prototype hardware and controls feature evaluations at end users using advanced data collection tools and customer engagement to resolve issues, understand how customers are using Allison products, and make recommendations for improvements.Job Description:● Keep abreast of Allison technical and product developments● Visit end users along with sales reps to educate them on new Allison products and features● Support deployment and installation of vehicle data collection tools● Analyze vehicle data to understand customer duty cycle, resolve issues, provide vehicle specification recommendations, and identify needs for new features● Serve as first technical point of contact to triage issues and develop correct actions in collaboration with other product engineering departments● Collaborate with service engineering on lessons learned● Provide technical written reports regarding customer and engineering activity● Provide voice of customer input to engineering teams to improve Allison products and processes● Assess competitive activity at end users as required● Manage travel schedules, and equipment needsEducation Required:● Bachelor's degree in Mechanical or Electrical Engineering or equivalent experienceRequired Qualifications:● Proficient in written and spoken business communication● High level of interpersonal skills to conduct business● Highly proficient in personal computer operation (i.e. Microsoft Office, etc)● Experience with data acquisition and analysis● Knowledge of problem solving and statistical methods● Familiarity with vehicle and vehicle powertrain systems● Willing to travel, up to 35%, for business purposes requiredPreferred Qualifications:● 2 years’ experience in powertrain design or vehicle integration● Familiar with EV systems including electric machines, high voltage batteries, inverters, and controls● Knowledge of automatic transmissions, features, and functions● Knowledge of commercial vehicle vocational markets and applications● CDL License or ability to obtain**EEOC statement required provisions**Allison Transmission is an equal opportunity employer. We do not discriminate on the basis of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.Employment with Allison Transmission, Inc. is voluntary and is subject to termination by the employee or Allison Transmission, Inc. at will, with or without cause, and with or without notice, at any time. This document is not a contract of employment.\\*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at *[e-mail]*.Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.