Associate, Custody Operations

Forge Global Inc.; Lone Tree (CO); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Paid time off

Parental leave

Tuition reimbursement

Health insurance

Dental insurance

Vision insurance

Sabbatical after 5 years

Job summary

Charles Schwab in Denver is seeking an Associate, Custody Operations to support the Asset Administration team. You will help ensure accurate processing of valuation updates, LLC dissolutions, and quality assurance while following regulatory requirements for retirement accounts.

The role is hybrid, based in Denver, with opportunities for bonus incentives. Key duties include reviewing client data, ensuring compliance, maintaining records, and handling client requests efficiently.

Qualifications

• Knowledge and understanding of IRS regulations for retirement accounts and qualified plans.
• Proficiency with MS Office, ticketing systems, and corporate communication apps, along with current working experience with Forge systems and processes
• Strong written and verbal communication skills.
• Strong organizational skills and the ability to multitask, prioritize, and manage time effectively.
• Ability to work under pressure while remaining self-motivated and resourceful.
• Must be able to sit and/or stand in an office or remote setting for long periods of time while working.

Responsibilities

• Review and update client account information, including valuation data, LLC dissolutions, and distressed assets.
• Identify and assess client submissions to ensure compliance.
• Maintain records of client submissions, process client requests, and file documents.
• Follow communication procedures and guidelines, as well as departmental policies and procedures.
• Provide accurate, valid, and complete information using appropriate methods and tools in accordance with company procedures.
• Perform other duties as assigned to support the overall success of the team and organization.

Skills

IRS regulations for retirement

MS Office

ticketing systems

corporate communication apps

Forge systems

written & verbal communication

organization & multitasking

time management

ability to sit/stand long

Tools

MS Office

Ticketing systems

Forge platforms

Job description

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Associate, Custody Operations supports the daily functions of the Asset Administration team. Among other responsibilities, this role involves ensuring accurate processing of valuation updates and LLC dissolutions, as well as performing quality assurance. The ideal candidate should have experience in finance operations and a solid understanding of regulatory requirements for retirement accounts. Candidates should have prior experience working within Forge Trust’s operational environment.

Location: This is a hybrid position based in Denver.

Responsibilities:

• Review and update client account information, including, but not limited to, valuation data, LLC dissolutions, and distressed assets.
• Identify and assess client submissions to ensure compliance.
• Maintain records of client submissions, process client requests, and file documents.
• Follow communication procedures and guidelines, as well as departmental policies and procedures.
• Provide accurate, valid, and complete information using appropriate methods and tools in accordance with company procedures.
• Perform other duties as assigned to support the overall success of the team and organization.

What you have

To ensure that we have fulfilled our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.

Required Qualifications

• Knowledge and understanding of IRS regulations for retirement accounts and qualified plans.
• Proficiency with MS Office, ticketing systems, and corporate communication apps, along with current working experience with Forge systems and processes
• Strong written and verbal communication skills.
• Strong organizational skills and the ability to multitask, prioritize, and manage time effectively.
• Ability to work under pressure while remaining self‑motivated and resourceful.
• Must be able to sit and/or stand in an office or remote setting for long periods of time while working.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance