Associate, Creative and Digital Communications

Allegheny Conference On Community Development; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Allegheny Conference On Community Development in Pittsburgh invites a creative digital communicator to design branded assets, manage social channels, and update content across our digital platforms. You will support the Vice President and Director with day-to-day tactical work, event materials, and analytics to drive regional storytelling.

The role requires strong typography, brand consistency, and a proactive team approach, with hands-on design and production across digital and print assets.

Qualifications

• Design branded assets for digital and print per brand guidelines.
• Build and schedule regular email newsletters using the Alliance’s platform.
• Manage LinkedIn, YouTube, and other social channels; monitor engagement.
• Update WordPress site with accurate content and bios.
• Support events with live social coverage and basic photography.
• Track marketing analytics and compile monthly dashboards.
• Maintain digital asset library with logos, templates, photos.
• Ensure writing and graphic standards across collateral.
• Assist with other duties and special projects.

Responsibilities

• Design branded assets such as decks, invitations, and banners.
• Produce and schedule email newsletters with consistent formatting.
• Handle day-to-day social media for audience engagement.
• Maintain up-to-date website content and leadership bios.
• Provide on-site event support including live posts and visuals.

Skills

Graphic design

Social media management

Email design

Content creation

Copy editing

Branding

Photography basics

Video editing

Organization

Education

Bachelor's degree in Graphic Design

Tools

Adobe Creative Cloud

Canva

WordPress

Job description

Associate, Creative and Digital Communications

Allegheny Conference on Community Development, Pittsburgh, Pennsylvania, United States

About this position

Description:

The Associate, Creative and Digital Communications is a key creative engine for the marketing and communications team, producing high-quality visual, digital, and written assets that bring the Pittsburgh Regional Alliance brand to life across all touchpoints. In this role, you will provide critical hands‑on design, digital publishing, and day‑to‑day tactical and administrative support to the Vice President and the Director in advancing regional narratives, member engagement, and business attraction campaigns.

The ideal candidate is an agile, multi-skilled digital communicator with a strong eye for graphic design, clean layout presentation, and engaging social‑first storytelling. You will handle everything from creating branded presentation decks and social graphics to building out email newsletters, updating website landing pages, and capturing photography at signature events. The selected candidate should be a proactive problem‑solver, detail‑oriented producer, and enthusiastic team player eager to champion Southwestern Pennsylvania.

Requirements

• Designs branded visual assets for digital and print, including social media graphics, presentation decks, event collateral, one‑pagers, invitations, and digital ad creative using established brand guidelines and templates.
• Builds, formats, and schedules regular email newsletters and stakeholder announcements using the Alliance’s email marketing platform, ensuring clean formatting, list accuracy, and link integrity.
• Executes day‑to‑day community management and scheduling across the Alliance’s social media channels (e.g., LinkedIn, YouTube), monitoring engagement and tracking conversations across the 10‑county region.
• Updates and maintains organizational website content via the content management system (WordPress), ensuring web copy, imagery, leadership bios, and resources remain accurate and fresh.
• Provides on‑ground digital, administrative, and creative support for major regional events, annual meetings, and delegations, including live social coverage, basic photography, event materials, and coordinating day‑of presentation slides.
• Assists the Director in tracking marketing and digital analytics, compiling monthly reporting dashboards for website traffic, social growth, and email open rates.
• Organizes and maintains the department’s digital asset library, including photo archives, logos, templates, and video b‑roll.
• Ensures adherence to established writing, graphic, and brand standards across organizational collateral.
• Facilitates efficiency of the organization by performing other duties and participating in special projects, as assigned.

Skills & Experience

Education

• Bachelor’s degree in Graphic Design, Communications, Digital Media, Marketing, Visual Communications, or a related field required.

Knowledge

• Working knowledge of digital marketing best practices, modern social media trends, email design, and basic web formatting. Strong familiarity with graphic design principles, typography, visual hierarchy, and brand identity systems. General interest in or familiarity with the civic, business, and economic landscape of the Pittsburgh region.

Experience

• 1 to 3 years of hands‑on professional experience and/or relevant internship experience) in graphic design, digital content production, social media management, or marketing communications.
• Demonstrated portfolio showing proficiency across graphic design, social media assets, digital collateral, or layout design.
• Experience executing digital communications, marketing projects, or campaigns within established timelines and processes.

Skills

• Proficiency with Adobe Creative Cloud (particularly InDesign, Illustrator, and Photoshop) and Canva.
• Hands‑on working familiarity with email marketing platforms, social media management tools, and content management systems (e.g., WordPress).
• Solid written communication skills with strong attention to grammar, copy editing, and proofreading.
• Strong organizational skills with the ability to maintain accurate files, materials, and departmental resources.
• Basic photography and short‑form video editing skills for social storytelling are a strong plus.
• Close attention to detail with the ability to manage multiple small projects simultaneously in a fast‑paced environment.
• Strong interpersonal skills and ability to work effectively and collaboratively with a wide range of internal colleagues, exercising good judgment, maturity, and diplomacy.
• Self‑starter with a proven ability to take initiative, follow established processes and direction, and work effectively in a team environment.