Associate Consultant

Hyphen Solutions, LLC; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Hyphen Solutions, LLC in the United States seeks an Associate Consultant to deliver enterprise software implementations, focusing on BuilderGM deployments, process review, and data integrity.

You will plan project tasks, train client personnel, and provide ongoing support while collaborating with project teams to meet client expectations, timeframes, and budgets.

Qualifications

• Ability to learn enterprise level applications (ERP, CRM, or SCM)
• Strong process and change management skills
• Ability to develop and implement new business processes
• Ability to analyze and import client data

Responsibilities

• Provide critical process review, system design and configuration, infrastructure validation, system deployment, and user training.
• Assist with planning the implementation and developing the project plan to meet client expectations, timeframes, and budget.
• Review existing technology, systems, infrastructure, and data integrity.
• Prepare client for deployment of BuilderGM and resolve deployment issues.
• Set up and configure BuilderGM to meet client needs.
• Train client personnel, including management and field users.
• Provide ongoing training and application support for users.
• Assist with identifying, tracking, and resolving issues during implementation.
• Develop and maintain relationships and communication with project team members during the implementation.
• Adhere to Hyphen Solutions policies and implementation methodology.

Skills

ERP systems

CRM

SCM

Data analysis

Project management

Training delivery

Communication skills

BuilderGM

Education

Bachelor's Degree

Tools

BuilderGM

PM software

Job description

Build Your Future with Hyphen While Our Clients Build Homes with Your Support. We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Associate Consultants work as members of a team or as an individual, providing critical process review, system design and configuration, infrastructure validation, system deployment, and user training as well as product knowledge expertise.
• Assist with planning the implementation and developing the implementation project plan to meet client expectations, timeframes, and budget.
• Review existing technology, systems, infrastructure, and data integrity.
• Work with client personnel to ensure these areas are ready to support deployment of BuilderGM and help to resolve any issues that arise in these areas.
• Set up and configure BuilderGM to meet the business needs of the client.
• Train client personnel, including management and field users.
• Provide on-going training and application support for application users.
• Assist with identifying, tracking, and resolving issues that arise during the implementation process.
• Develop and maintain quality relationships and communication with project team members through the implementation process.
• Adhere to all Hyphen Solutions’ policies and procedures as well as implementation methodology and policies.

SUPERVISORY RESPONSIBILITIES:

• None anticipated for this position.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty as described above.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to learn the activities necessary to implement enterprise level applications (ERP, CRM, or SCM)
• Ability to utilize a process and change management driven implementation methodology
• Ability to contribute to the development and implementation of new business processes and new organizational roles and responsibilities
• Ability to analyze and import data into the client's system.
• Strong professional skills including ability learn quickly, adapt to a variety of client situations, and assist in managing client expectations
• Strong organizational / time management skills, with the ability to develop strong Project Management skills
• Excellent presentation and communication skills (verbal and written) required
• Ability to work independently while adding value to team projects and assisting in the achievement of department goals
• Excellent decision-making skills and issue resolution skills
• Ability to acquire industry knowledge within a short period of time
• Bachelors Degree required
• Honesty.
• Respect.
• Passion

It’s our people, supported by our culture, which enables Hyphen Solutions to be among the best places to work in the business. By remaining true to the fundamentals of residential construction technology, we provide award-winning solutions dedicated to building the future. At Hyphen Solutions, we've dedicated over two decades to seamlessly connect systems, data and teams in the Residential Construction industry through reliable software solutions that drive economical outcomes.

Our solutions are trusted by Home Builders, Suppliers, Contractors and Trades across North America, with 1 in every 3 new homes being built with Hyphen software. From flagship products such as BuildPro and SupplyPro to our newest innovations, we provide the only full-cycle software suite designed to support teams before, during and beyond the build.

Join us at Hyphen Solutions and help shape the future of technology in Residential Construction while achieving your professional goals.