Associate, Commerce Strategy & Operations (Temporary)

HYBE AMERICA; Santa Monica (CA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match up to 5%

Flexible paid time off

FSA

Life insurance

Wellhub membership for fitness access

Excellent parental leave policies

Job summary

HYBE Americas seeks an Associate, Commerce Strategy & Operations (Temporary) for a six-month engagement based in Santa Monica. You’ll optimize profitability, streamline the purchase process, and enhance inventory productivity, collaborating with global HQ and cross-functional partners.

The role supports HYBE Artists merchandising strategies across B2B, B2C, and online channels, with a defined duration and potential extension. Hybrid work in Santa Monica, in-office 3 days a week, remote 2 days.

Qualifications

• Proficiency in Korean and English (oral & written)
• Bachelor’s degree in Business Administration, Supply Chain, Merchandising or related field
• 3+ years of experience in Merchandising, Wholesale, Supply Chain or E-Commerce
• Experience managing a high-sales-volume category with many SKUs and seasonality
• Familiarity with Supply Chain Systems; SAP ERP is a plus

Responsibilities

• Collaborate with Korea HQ and E‑Commerce partner to manage order placement and product availability.
• Create and maintain purchase orders, inbound deliveries, and invoice processing in SAP.
• Assist in developing seasonal merchandising strategies for B2B, B2C, and online channels.
• Manage SKU-level inventory, including markdowns and liquidation strategies.
• Use analytics to forecast sales and identify growth opportunities.
• Prepare sales reports and conduct ad hoc profitability analyses.
• Collaborate with logistics to optimize inbound orders and distribution.
• Provide admin support to the Senior Manager on event-driven projects.
• Monitor music/entertainment trends to inform future strategies.

Skills

Korean and English

Analytical skills

Cross-functional collaboration

Fast-paced work

Multiple priorities

Education

Bachelor’s degree in related field

Tools

SAP ERP

Job description

Position Overview

We are seeking a detail oriented and highly motivated Associate, Commerce Strategy & Operations (Temporary) to join our team for a six month engagement with the potential for extension based on business needs. The ideal candidate will play a key role in optimizing profitability, ensuring seamless purchase process, and enhancing inventory productivity. Collaborating with global headquarters and cross-functional partners, the Associate, Commerce Strategy & Operations (Temporary) will support the execution of HYBE Artists merchandising strategies and contribute to the overall business objectives.

Duration:

This is a full-time, temporary position designed to support our production team during an upcoming period of high-volume artist releases, tours, and project launches. While this role has a defined duration, you will be fully embedded in the HYBE Americas culture, working alongside our team to bring incredible artist merchandise to life.

This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week. Candidates must be based in or willing to relocate to the greater Los Angeles area at their own expense prior to their start date — we are not offering relocation assistance for this role, though it may be considered on a case-by-case basis for select candidates.

Key Responsibilities

• Collaborate closely with internal and external partners, including headquarters in Korea and E-Commerce platform partner, to facilitate order placement, track expected product availability, and oversee export/import activities for inbound product flow.
• Support and facilitate the creation and maintenance of purchase orders, inbound deliveries, and invoice processing, ensuring streamlined procurement and financial operations in our ERP system (SAP).
• Assist in developing seasonal and event-driven merchandising strategies that fuel growth across B2B, B2C, and online channels.
• Assist in the management of the inventory lifecycle at the SKU level, facilitating markdowns and liquidation strategies to optimize inventory productivity.
• Utilize analytics tools and cross-functional partnerships to share feedback about product performance, forecast sales, and identify business opportunities.
• Support the preparation of comprehensive sales reports and conduct ad hoc analysis to uncover growth and profitability opportunities.
• Collaborate with our logistics team to optimize inbound orders and ensure efficient distribution of products.
• Provide essential administrative support to the Senior Manager for event-driven projects, including offline pop-up events and new business development.
• Stay abreast of trends in the music and entertainment business to contribute insights that inform future strategies.

Qualifications

• Proficiency in both Korean and English required (oral & written).
• Bachelor’s degree in Business Administration, Supply Chain Management, Merchandising, or a related field.
• 3+ years of experience in a relevant industry (Merchandising, Wholesale, Supply Chain Management, or E-Commerce).
• Experience managing a high-sales-volume category (high SKU count, heavy seasonality, high revenue).
• Familiarity with Supply Chain Systems; proficiency in SAP ERP software is a plus.
• Detail oriented with strong analytical and problem solving skills.
• Ability to work in a dynamic and fast-paced environment.
• Effective communication skills to collaborate with cross-functional teams.
• Skilled at managing multiple priorities and consistently meeting deadlines.

Physical Requirements

The touring merchandise role is highly physical and demands stamina, agility, and resilience in a fast-paced, ever-changing environment. Candidates must be able to meet the following physical demands, with or without reasonable accommodation:

• Lifting & Carrying: Ability to frequently lift, push, pull, and carry heavy boxes, bins, and cases weighing up to 50 lbs on a daily basis.
• Stamina & Mobility: Capacity to stand, walk, bend, stoop, and reach overhead for extended periods (often 8 to 12+ hours per shift) during load-in, setup, showtime, and load-out.
• Agility & Coordination: Comfort navigating diverse venue environments, which may include climbing stairs, ramps, and loading docks while transporting inventory.
• Environmental Adaptability: Ability to work in various conditions, including crowded indoor spaces, loud environments, and outdoor venues with exposure to fluctuating weather conditions and temperatures

Salary Range

The salary range for this job is $75,000-$80,000 annually. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.

Why Join Us

At HYBE Americas, you’ll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You’ll work with some of the world’s most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.

• Medical, dental, and vision insurance
• Company 401(k) match up to 5%
• Flexible paid time off
• FSA
• Life insurance
• Wellhub membership that gives you access to gyms and fitness studios
• Excellent parental leave policies

**HYBE Americas is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**