Social Media & Community Manager

HYBE AMERICA; Santa Monica (CA); Hybrid; USD 71,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) match up to 5%

Flexible paid time off

FSA

Life insurance

Wellhub membership

Parental leave

Job summary

HYBE Americas is seeking a Social Media & Community Manager in Santa Monica to lead social strategy and community engagement for global artists. You will shape digital narratives, manage daily posts, and collaborate with cross-functional teams to execute high-impact campaigns.

This full-time hybrid role requires hands-on content creation, strong copywriting, and a knack for fostering vibrant fan communities. Travel domestically and internationally may be required to support launches and events.

Qualifications

• Experience managing social media platforms (YouTube, TikTok, Instagram, X) and Weverse a plus.
• Strong copywriting and grammar skills with the ability to craft engaging posts.
• Willingness to travel domestically and internationally as needed.

Responsibilities

• Manage daily posts across all social media channels.
• Develop and execute social media strategies to boost engagement.
• Create compelling content; photos, videos, and graphics where possible.
• Engage fans and collaborate with creators to grow the community.
• Track daily metrics and report on KPIs to refine campaigns.
• Coordinate with cross-functional teams for content ideation.
• Monitor sentiment and adjust strategies based on fan feedback.

Skills

Social media management

YouTube

TikTok

Instagram

X (Twitter)

Weverse

Copywriting

Editing & design

Travel willingness

Tools

CapCut

Photoshop

Adobe Premiere

Google Suite

Slack

Job description

Position Overview

HYBE Americas is looking for a Social Media & Community Manager who thrives at the intersection of music, fandom, and internet culture. As a key member of our Digital Marketing team, you will oversee the social strategy, platform growth, and digital narrative that connects our artists to a global audience. You will be responsible for managing daily community engagement and executing high-impact social campaigns that resonate with fans worldwide.

This is a full-time hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week. Candidates must be based in or willing to relocate to the greater Los Angeles area at their own expense prior to their start date — we are not offering relocation assistance for this role, though it may be considered on a case-by-case basis for select candidates.

Key Responsibilities

• Manage daily posts: Schedule and post content across all social media channels
• Develop and execute social media strategies to boost engagement and expand our reach
• Create compelling content that is relevant to our global audience and maintains brand voice. Taking good photos, film / edit videos, and design graphics is a plus.
• Engage with fans and collaborate with content creators to foster a thriving online community
• Stay up to date on current trends to ensure content is fresh, relevant, and impactful (creative individual with lots of ideas, the better)
• Collect daily metrics on all platforms
• Collaborate across various teams to coordinate content creation and ideation
• Monitor sentiment and report on fan engagement, adjusting strategies as neededMonitoring key performance indicators (KPIs)—link clicks, likes, and other metrics

Qualifications

• Being obsessively online. Proven experience in managing social media platforms and tools: YouTube, TikTok, Instagram, and X accounts. Weverse experience/user is a plus.
• Deep understanding of social media best practices and platform operations, understanding metrics of success (engagement, acquisition, etc)
• Ability to think on your feet to handle real-time situations and adapt strategies promptly.
• Thrives in the dynamic rhythm of the global entertainment space, with a flexible mindset regarding working hours around key releases, time-sensitive projects, live moments, and real-time fan connection.
• Previous working experience in the music or entertainment industry is a strong plus.
• Excellent grammar and copywriting abilities
• Great organizational skills; ability to balance multiple priorities
• Basic editing and design skills (Canva, CapCut), willing to learn
• Ability to conceptualize captivating ideas
• Capacity to work both independently and collaboratively in a team setting.
• Passion for K-pop, music culture, and global fan communities.
• Able and willing to travel domestically and internationally

It’s a Bonus if you

• Are Bilingual, in Korean or Japanese
• Are familiar with Photoshop or Adobe Premiere
• Have video & photography experience

Technologies/Systems/Software we use

• Google Suite, Slack
• CapCut, Photoshop

Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.

Salary Range

The salary range for this job is $70,500 to $80,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.

Why Join Us

At HYBE Americas, you’ll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You’ll work with some of the world’s most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.

• Competitive compensation package for all full-time employees. We maintain salary brackets for all career tracks to ensure equitable salaries across the company.
• Medical, dental, and vision insurance
• Company 401(k) match up to 5%
• Flexible paid time off
• FSA
• Life insurance
• Wellhub membership that gives you access to gyms and fitness studios
• Excellent parental leave policies

**HYBE Americas is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**