Associate Collector

Byram Healthcare; Anaheim (CA); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short- and long-term disability

Domestic partner benefits

Parental leave

Employee assistance program

Job summary

Accendra Health in Anaheim, CA, seeks an Associate Collector to service customer accounts, ensure timely remittance, and take action on issues affecting account integrity. You will follow up with payers to facilitate cash flow and resolve disputes across multiple systems.

Strong communication, accuracy, and knowledge of billing processes are essential. Proficiency with MS Office and payer portals is required to effectively manage claims.

Qualifications

• Must possess excellent communication and phone/email etiquette.
• Familiar with medical terminology and insurances HCPC/ICD-9 codes.
• Ability to read, understand and follow oral and written instructions.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Service the needs of customers by accurately billing customer accounts and assuring timely remittance.
• Follow-up with payers to facilitate uninterrupted cash flow.
• Edit and resubmit claims for payment and prepare/ review clean claims for submission to insurances.

Skills

Communication skills

Phone etiquette

Medical terminology

Billing knowledge

Accounts receivable

Tools

Microsoft Office

Billing systems

Payer portals

Job description

## Associate CollectorApplylocations: 333 Anaheimtime type: Full timeposted on: Posted Todayjob requisition id: REQ\_26\_70309At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To LifeTM.## The anticipated salary range for this position is $24-26**Summary:**The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow.**ESSENTIAL TASKS:*** Must possess excellent communication skills and the ability to practice proper phone and email etiquette,* Ability to read, understand and follow oral and written instructions.* Familiar with medical terminology and insurances HCPC/ICD-9 codes,* Documents activities in the systems in an efficient accurate and timely manner.* Ensures the billing activity is handled correctly.* Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments.* Ability to edit and resubmit claims for payment.* Prepares and reviews clean claims for submission to various insurances either electronically or y paper.* Working knowledge of Microsoft Office, particularly Word, Excel and Outlook.* Provide feedback to Group Team Lead regarding issues regarding accounts.* Conducts routine tasks as directed; works under clearly defined guidelines.* Contributes to specific objectives and outcomes as directed.* Ability to multitask, working multiple claims, calling insurance companies, and using multiple systems to resolve claims.* Ability to read and understand Explanation of benefits (EOB/EOP) from payers.* Ability to maneuver through online payer portals for patients and claims information**Teammate Benefits**As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes:* Medical, dental, and vision care coverage* Paid time off plan* 401(k) Plan* Flexible Spending Accounts* Basic life insurance* Short-and long-term disability coverage* Accident insurance* Teammate Assistance Program* Paid parental leave* Domestic partner benefits* Mental, physical, and financial well-being programsIf you feel this opportunity could be the next step in your career, we encourage you to apply.Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.*Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.*