Clinical Director

ACES (Comprehensive Educational Services); Spring (TX); On-site; USD 105,000 - 110,000; Full time

Job summary

ACES (Comprehensive Educational Services) seeks an Associate Clinical Director in The Woodlands, TX to lead clinical operations, ensure service quality, and drive program effectiveness. You will supervise staff, maintain clinical integrity, and foster a collaborative culture.

The role requires BCBA certification, 3+ years of clinical supervision experience, and strong communication and organizational skills, with preference for 5+ years ASD experience.

Qualifications

• BCBA certification required.
• Minimum 3 years of clinical supervision as BCBA; 5+ years preferred.
• Experience working with clients with ASD is advantageous.

Responsibilities

• Lead and oversee center operations to ensure clinical integrity and efficiency.
• Coordinate staff development and supervision to uphold quality services.
• Engage in outreach and collaboration with physicians, schools, and service providers.
• Monitor billing, documentation, and performance metrics to drive improvements.

Skills

Excellent communication skills

Highly organized

Professional, positive attitude

Independent work

Leadership

Education

BCBA certification

3+ years clinical supervision as BCBA

5+ years ASD experience (preferred)

Tools

MS Office

Word processing

Spreadsheets

Internet software

E-mail

Database software

Project management software

Job description

Position Title: Associate Clinical Director

Location: The Woodlands, Texas

Position Type: Full-Time

Pay Range: $105,000-$110,000 annually

Job Mission

The mission of the Associate Clinical Director at ACES is to elevate the standards in the treatment of Autism by managing the effective and efficient implementation of services provided by staff members.

Job Summary

As Associate Clinical Director, you will be responsible for the overall leadership, management, and performance of the center. This includes ensuring clinical integrity, maintaining operational efficiency, supporting staff development, and fostering a culture of collaboration, accountability, and compassion.

Job Responsibilities

• Utilization Management: Conduct daily and weekly reviews and problem solving with supervisors of client utilization for collective office and at individual client level. Champion and lead office wide initiatives to increase and maintain optimal utilization.
• Conducting Ride-Alongs: Join supervisors monthly during natural supervisory visits in field or clinic to provide general feedback and support on the case and supervisory responsibilities.
• QPI Monitoring and Collaboration: Join supervisors monthly during visits in field or clinic to provide feedback and support on the case and supervisory responsibilities.
• Monitoring SV billable Standards: Collect exceptions and PTO requests, examining monthly summary numbers, regularly review planners and PBI dashboard, assign hours as needed, develop goals and intervention plans as necessary, monitor Associate Clinical Supervisor ratio compliance.
• Developing and monitoring SV case loads and capacity: Update SV Capacity sheet, assisting in monitoring credentialing, assigning distribution of caseload by time of day, region, qualifications, facilitating case transfers as needed, communicate SV needs to Recruiting.
• BT/RBT management: Update RBT documentation as necessary, organize RBT "parties" and group study sessions, communicate board issues, assist in organizing competency exams. Assess and monitor BT/RBT needs and implement retention protocols.
• Billing/Doc: Monitor Billing to doc data note audits at 1:1s, billing to doc monthly summary data, develop and execute intervention plans on low performing staff.
• Supervisor management: Conduct 1:1 meetings with supervisors, organize and conduct monthly group supervisors meeting including CEU facilitation, evaluate and request pay increases for staff, implement disciplinary procedures with staff, conduct interviews for New Hire or promotional applicants. Assign initial caseloads, conduct initial and ongoing supervisor training needs.
• Communicating Expectations and supporting Department: Hold staff accountable to expectations from supporting departments. Promote positivity, flexibility and trust when changes occur. Develop a teamwork environment and provide support to all departments at ACES (e.g., Front Office, ZenDesk, Clinical, Recruiting, Training, Client Onboarding, etc).
• Lead Culture Team: Establish an effective culture team with guidance from ACES leadership team. Make immediate decisions when appropriate. Delegate and elevate issues appropriately. Support and participate in culture initiatives, such as Autism Awareness Month, BI appreciation month, etc.
• Community Outreach: CDs will engage in outreach projects to support the growth of their region by meeting with physician groups, creating partnerships with schools and service providers (e.g., local SLPs and OTs), and connecting and maintaining relationships with local parent groups.
• In Clinic Services Oversight: CDs will be primary drivers of in-clinic services for their regions where applicable. This will include capacity determination, clinical program oversight and implementation of initiatives to promote in-clinic services.

Qualifications

• Ability to work independently with only general supervision.
• BCBA certification.
• 3+ years (5+ years preferred) of clinical supervision experience as a BCBA.
• Preferred:
  • 5+ years’ experience working with clients with ASD or other special needs.
  • 5+ years training and/or education related to ASD.
• Proficiency with MS Office, word processing, spreadsheets, Internet software, E‑mail, database software, project management software.
• Highly organized.
• Professional, positive attitude and appearance.
• Excellent communication skills.

Physical Requirements

• Ability to exert up to 10 pounds of force and lift/move up to 25 pounds.
• Direct work with clients may include, without limitation, the following physical demands: sitting, kneeling, squatting, running, twisting and turning, reaching above shoulders and/or frequent physical transitions.

Additional Information

ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.

To find out more about how ACES uses employee data for business purposes, see our Employee Privacy Policy.