Associate, Client Strategy

ShopMy

New York (NY)

On-site

USD 70,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical & Dental Coverage at 70%

Equity in ShopMy

Flexible PTO

14 weeks of parental leave

Wellness & Social Stipend

Technology Stipend

Learning & Development Stipend

401k program

Wellhub Membership

Company retreats

Birthday PTO

Job summary

ShopMy, located in New York, is seeking a Client Strategy Associate to join their Brand Success team. You will aid in managing and optimizing brand portfolios on the platform and play a crucial role in brand retention and success.

This position requires a Bachelor's degree and 1-3 years of client-facing experience. Strong organizational and communication skills are essential as you will work closely with brand partners.

Compensation ranges from $70,000 to $85,000 plus equity and benefits such as medical coverage and flexible PTO.

Qualifications

1–3 years in account management, project management, or other client-facing roles.
Comfort working with performance data to track trends and communicate insights to brand partners.
Prior experience in a client-facing or account support role preferred.

Responsibilities

Partner with Client Strategy Managers on day-to-day brand account management.
Maintain accurate and up-to-date account data and documentation.
Support strategic projects across the organization.

Skills

Account management

Project management

Communication skills

Organizational skills

Google Suite proficiency

Adaptability

Education

Bachelor’s Degree

Tools

Salesforce

Zoom

Job description

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human‑led curation at scale. We help brands run performance‑driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations. ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. At ShopMy, you're building the future of human‑led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you're excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we'd love to meet you.

About the role…

We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy’s focus, and will play a crucial role in our growth, scale and success. As a Client Strategy Associate, you’ll work closely alongside Client Strategy Managers as a key contributor to brand account health — executing on deliverables, building relationships, and helping drive retention and success for our brand partners.

Your Impact to The Role:

Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow‑through, and proactive communication with brand partners.
Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
Maintain accurate and up-to-date account data and documentation.
Support strategic projects across the organization and maintain project timelines.
Collaborate with other Associates to share best practices and drive efficiency.

You Are Energized By:

Working directly with innovative brands and helping them succeed.
Fast‑paced, collaborative environments where no two days look the same.
Supporting a team that's scaling a best‑in‑class client experience.
Being part of the evolving creator economy and building something category‑defining.

What We Are Looking For:

Bachelor’s Degree.
1–3 years in account management, project management, or other client‑facing roles.
Prior experience in a client‑facing or account support role preferred.
Proficiency in Google Suite and Zoom.
Highly organized with strong attention to detail.
Excellent written and verbal communication skills.
Adaptability to evolving brand needs and priorities.
Team player who's ready to step in wherever needed.
Comfort working with performance data to track trends and communicate insights to brand partners.
Familiarity with creator economy, influencer, or affiliate marketing a strong plus.
Identify and implement AI‑driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.

Bonus Points:

Remote startup experience.
Ability to execute under tight deadlines and urgent requests.
Familiarity with Salesforce.

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

$70,000 – $85,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Our teammates are provided benefits such as: