Associate Client Services Director

Nucleus Global; United States; On-site; USD 130,000 - 160,000; Full time

Job summary

A leading company in medical communications seeks an Associate Client Services Director. This remote/hybrid role involves project supervision, client relations, and delivering scientific services. The ideal candidate holds a life sciences degree and has extensive experience in medical communications. Competitive salary and extensive benefits await the right candidate in a culture promoting diversity and inclusion.

Benefits

Health coverage

401(K) matching

PTO

Flexible working opportunities

Career and personal development opportunities

Qualifications

• Extensive experience in medical communications or pharmaceutical marketing.
• Proven project and client management experience.
• Developed strategic communication plans in previous roles.

Responsibilities

• Supervision of a range of communications projects.
• Primary liaison with clients to meet and exceed their needs.
• Deliver scientific services, including consultation and publications planning.

Skills

Project Management

Client Management

Strategic Communication

Financial Understanding

Team Collaboration

Written Communication

Verbal Communication

Education

Bachelor’s degree in life sciences

Advanced degree (preferred)

Job description

About Nucleus Global

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.

About the role

As Associate Client Services Director you will be responsible for supervising a range of communications projects. The role would suit a candidate who enjoys multi-tasking and is motivated to drive and develop the business. Using your project management / leadership skills and scientific expertise you will deliver a range of scientific services to clients, including scientific and strategic consultation, publications planning for new and existing drug therapies, satellite symposia, conferences and medical education projects in both web and multimedia formats. You will research information from a variety of sources in order to provide expertise in therapy area(s) and product(s) and as a primary client liaison point, you will be responsible for maintaining excellent relations with clients, meeting and surpassing client needs and guaranteeing high business standards. You will also have line management responsibility.

As an Associate Client Services Director you will report into a VP of Client Services. This role is remote or hybrid but does have expectations for monthly client visits in the Yardley, PA and Connecticut areas.

About you:

To succeed, you must have a Bachelor’s degree, preferably in life sciences (advanced degree, preferred). You will also have a wealth of experience in a medical communications agency or pharmaceutical marketing environment. In addition, a proven track record of exceptional staff, project and client management experience is required.To be successful you would needed to have developed strategic communication plans and programs in a previous role.You should have good financial understanding and have had experience with budgeting. You will also be able to work well within a team and demonstrate strong written and verbal communication skills.

Benefits:

• Health coverage
• 401(K) matching
• PTO

In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.

Our Pledge

At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success.

Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means.

Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $130,000 — $160,000 USD

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.