Associate Client Manager

NielsenIQ; United States; Remote; USD 70,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Flexible working

Volunteer time off

Life insurance

Tuition reimbursement

Disability insurance

Education support

Job summary

NielsenIQ is seeking an experienced Industry Insights expert to delight clients by delivering analysis and insights on industries, markets and consumers using NIQ data and tools. The role is remote for US-based candidates with travel to client sites every 6 weeks.

You will respond to client questions, craft stories from data, and present actionable recommendations following NIQ standards. You will integrate AI into workflows, partner with Account Leads to enhance the customer experience, and

Qualifications

• 2-5 years of experience in the CPG industry and/or related sales, category management, market research
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
• Openness to working on-site with the potential for increased in-office requirements over time
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Expert knowledge of Microsoft Excel and PowerPoint
• Excellent command of both written and spoken English
• Digital savvy & fast learner of concepts/ tools/ analyses
• Ability to coach others in data analyses and working with the NIQ tools

Responsibilities

• Work as a master of proprietary NIQ tools and metrics to solve client questions and drive usage
• Collaborate with Account Leads to elevate the customer experience
• Integrate AI into workflows to drive efficiency and insights
• Respond to field questions during briefings and develop analytical outlines
• Visualize data and translate numbers into a compelling client story with actionable recommendations
• Prepare and present insights using NIQ standards
• Drive customer satisfaction through analyses and delivery of insights
• Identify revenue leads and partner with Account Lead to convert them into opportunities
• Take initiative to remove roadblocks and lead by example
• Mentor junior team members and participate in Thought Leadership projects

Skills

Analytical mind

Excel

PowerPoint

English proficiency

Data storytelling

Coaching others

Digital literacy

Tools

NIQ tools

POS data

Panel data

Job description

• Compensation: USD 69,800 - USD 83,000 - yearly

Company Description

R26_0011906

Remote role for anyone currently in the US But travel is required to the client site every 6 weeks

Job Description

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.

Responsibilities

• Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
• Work with the Account Leads to elevate the customer experience
• Integrate AI into workflows to drive efficiency, unlock new insights, and maximize analytical impact
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
• Prepare and present insights/recommendations, using NIQ standards
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights
• Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
• Take initiative to remove roadblocks when they arise
• Lead by example, guiding and coaching junior team members
• Participate in Thought Leadership Projects

Qualifications

Remote role for anyone currently in the US But travel is required to the client site every 6 weeks

• 2-5 years of experience in the CPG industry and/or related sales, category management, market research
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
• Openness to working on-site with the potential for increased in-office requirements over time
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Expert knowledge of Microsoft Excel and PowerPoint
• Excellent command of both written and spoken English
• Digital savvy & fast learner of concepts/ tools/ analyses
• Ability to coach others in data analyses and working with the NIQ tools

Additional Information

This role has a market-competitive salary withan anticipatedbase compensation of the following range: $69,800 - $83,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits includeflexibleworking environment, comprehensive health insurance, industry-leading parental leave, life insurance, educationsupportand more.

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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