Associate Client Director

Nielsen Consumer LLC; Lake Hiawatha (NJ); Hybrid; USD 92,000 - 120,000; Full time

Job summary

An established industry player is seeking an Associate Client Director to lead a dynamic team focused on delivering insightful analyses to clients. This role involves guiding a team of Client Managers and Analysts, ensuring high performance and professionalism while driving the mission of delivering industry insights. You'll be at the forefront of client engagement, utilizing advanced analytics tools to help clients make informed business decisions. If you're passionate about analytics and team leadership, this opportunity offers a competitive salary and a flexible work environment, making it an exciting chance to grow your career in consumer insights.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning access

Employee Assistance Program

Health insurance

Parental leave

Education support

Qualifications

• 5+ years in CPG industry or related fields.
• Experience with NielsenIQ solutions or similar analytics platforms.

Responsibilities

• Lead and develop a team of analytics associates.
• Ensure team meets KPIs and success metrics.
• Drive customer satisfaction through high-quality analyses.

Skills

Team Leadership

Analytical Skills

Communication Skills

Data Visualization

Proficiency in Microsoft Excel

Proficiency in Google Sheets/Slides

Digital Savviness

Education

Bachelor's Degree

Tools

NielsenIQ Solutions

POS/Panel Data

Microsoft Excel

PowerPoint

Google Sheets

Job description

Company Description

Location: Remote in Parsippany-Troy Hills, NJ area, must be able to go onsite 1-2x a week at client; not available for US-Remote outside of area (Parsippany/Newark/Hoboken/Bridgewater)

#LI-Hybrid

R25_0007780

Job Description

The Associate Client Director leads a team of Client Managers, ACMs, and Analysts; guiding and coaching them to support clients in analyzing data through the use of NIQ tools and services, based on NIQ standards and service model, to ensure clients receive insights on industries, markets, and consumers to make informed business decisions. Responsible for driving NIQ's CS Industry Insights mission through Thought Leadership and ensuring team KPIs are met.

Responsibilities

1. Lead and develop a team of analytics associates, providing feedback and recognition to ensure high standards of performance and professionalism.
2. Own the CS Industry Insights mission and deliver Thought Leadership.
3. Ensure team meets relevant KPIs and success metrics.
4. Partner with CS Consultants to enhance customer experience.
5. Drive execution of Service Model and JBPs.
6. Ensure timely completion of the Academy and develop probing skills for business questions.
7. Coach team in data visualization and impactful presentation development.
8. Manage client expectations in project scoping, prioritization, and time management.
9. Demonstrate question probing skills to uncover key business questions.
10. Identify and create opportunities for incremental sales through client relationships and partnerships.
11. Ensure quality and completeness of client briefing forms and internal documentation.
12. Collaborate with stakeholders to prevent and resolve roadblocks.
13. Drive customer satisfaction through high-quality analyses and insights.
14. Lead a bilingual (CPS+RMS) team, fostering a consumer-driven marketing culture, generating CPS leads, and persuading clients of NIQ's value.

Qualifications

• 5+ years in the CPG industry or related sales, category management, or market research.
• Experience with NielsenIQ solutions or similar analytics platforms, including POS/Panel data.
• Experience in team leadership or coaching.
• Strong analytical skills and proficiency in Microsoft Excel, PowerPoint, Google Sheets/Slides.
• Excellent English communication skills.
• Digital savviness and quick learner mindset.
• Ability to incorporate industry knowledge and Thought Leadership into analyses.
• Proficiency with NielsenIQ data sources like RMS, Homescan, Omni, Spectra.
• Experience with Discover and client engagement to promote tool usage.

Additional Information

This role offers a competitive salary range: $92,000-$120,000, with potential for bonuses and benefits including flexible work, health insurance, parental leave, and education support.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program

About NIQ

NIQ is the world's leading consumer intelligence company, delivering comprehensive insights into consumer behavior through advanced analytics and global reach. In 2023, NIQ merged with GfK, expanding its capabilities. Operating in over 100 markets, NIQ covers more than 90% of the global population.

Visit NIQ.com for more information.

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is dedicated to reflecting the diversity of our clients and communities. We aim to embed inclusion and diversity into all aspects of our work and are proud to be an Equal Opportunity Employer. Learn more at: https://nielseniq.com/global/en/news-center/diversity-inclusion