Associate Account Director (with additional training responsibilities)

Bellrock Group; Osage City (KS); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Associate Account Director, where your expertise in commercial service charges will shine. This role offers the chance to work flexibly from home while mentoring and training a dynamic team. You'll engage with blue-chip clients in the retail and leisure sectors, advocating for their interests and maximizing savings opportunities. With a strong emphasis on professional development and a comprehensive benefits package, this is an exciting opportunity to grow your career in a supportive and inclusive environment. If you're ready to make a difference, this is the place for you.

Benefits

25 days annual leave plus bank holidays

Salary exchange pension scheme

Life cover

Paid sick leave

Employee assistance and wellness program

Enhanced maternity, paternity, and adoption leave

Cycle to work scheme

Holiday purchase scheme

Discount scheme for shopping

Healthcare Cashplan

Qualifications

• Experienced in commercial service charges with strong communication skills.
• Ability to mentor and train team members effectively.

Responsibilities

• Conduct forensic reviews of leases and service charge budgets.
• Communicate effectively with clients and technical experts.

Skills

Commercial awareness

Communication skills

Negotiation skills

Analytical thinking

Mentorship abilities

Education

Property/Real Estate related degree

Professional member of RICS or equivalent

Tools

Microsoft Excel

Job description

Associate Account Director

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but with peace of mind. We unlock that by being technology-led but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. We’re all about helping them to shine.

Bellrock Property and Facilities Management Limited is part of the Bellrock Group. Within the Consulting division of the Group, Real Estate is the UK’s leading service charge consultancy in the retail, leisure, office, and industrial sectors.

This position is linked to either the Bedford or Leicester office, which are home to experienced teams undertaking service charge consultancy on behalf of occupiers principally within the retail and leisure space. The client base is predominantly blue-chip, advising many of the UK’s leading retailers and leisure companies.

This is an exciting opportunity to be part of that growth and therefore requires an ambitious and highly motivated team player, who has the individual drive and enthusiasm to succeed.

Alongside your day-to-day casework, as a highly experienced service charge consultant, you will have a natural aptitude and desire to share your technical knowledge and practical experience with others.

Comfortable being a role model and mentor, you will work with the senior management team to deliver formal and informal training in a way that is appropriate to the needs of the individual or audience. What does success look like – continual development for the team, elevating team knowledge and performance enabling promotion from within.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how we deliver value for our customers, and build systems that lead the way.

As an Associate Account Director with Bellrock, you’ll do it by…

Highly experienced in the world of commercial service charges, the successful candidate will already have gained considerable knowledge in this specialist and highly contentious sector, preferably from an occupier’s perspective. They will therefore already be well versed in communicating directly with landlords and their managing agents, plus must similarly have a good awareness of, and be highly competent in, how to appropriately deal with clients, solicitors as well as a range of technical experts.

The successful individual will naturally be highly experienced in undertaking a forensic review of the relevant lease or other contractual terms and be similarly capable of forensically analysing any service charge budgets, reconciliations, or other relevant information to draw out the pertinent issues. Tactically aware, the successful applicant will be able to clearly advocate the position by communicating the issues effectively and appropriately, with a view to minimising our clients’ liabilities and maximising the savings opportunities.

The ability to get alongside colleagues and understand their evolving needs is essential. We believe that this approach will help facilitate the implementation of relevant training in a way that is meaningful to the differing requirements of the individual and team.

What does it take?

• Property/Real Estate related degree and professional member of RICS or equivalent industry body desirable.
• Ability to draw alongside colleagues, understand the issues they are facing and help implement meaningful training and mentorship to make a difference.
• Excellent commercial awareness, with strong communication and negotiation skills.
• Keen eye for detail, with an analytical and inquisitive mind.
• Flexible approach and the ability to work to deadlines.
• High level of numeracy and literacy.
• Good computer literacy (with a good knowledge of Excel being particularly desirable).

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from home Monday to Friday 8:30 am to 5:00 pm with an hour for lunch break.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us).

Salary exchange pension scheme.

Life cover.

Paid sick leave.

Health Assured employee assistance and wellness program.

Enhanced maternity, paternity, and adoption leave.

Salary sacrifice schemes: Cycle to work.

Holiday purchase scheme of additional 5 days per year.

Offers and discount scheme designed to save money on everyday shopping and essentials.

Healthcare Cashplan.

MotorSave Scheme.

Refer a friend.

Liftshare.

Virtual GP.

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.