Associate, Client Care Advisor

CHANEL; New Jersey; On-site; USD 42,000 - 62,000; Full time

Job summary

CHANEL invites you to join its team in Piscataway, NJ as a Client Care Advisor, delivering exceptional service and representing the timeless values of the House. You will engage with clients across channels to bring the essence of CHANEL to life and help maintain luxury service standards.

Based in New Jersey, you will build and nurture client relationships, provide impeccable service, and contribute to elevated shopping experiences that reflect CHANEL’s renowned standards and reputation.

Qualifications

• Uphold the highest standards of luxury service reflecting brand excellence.
• Proactively seek opportunities to exceed client expectations and elevate the shopping experience.
• Cultivate strong, personalized relationships with clients through proactive communication.
• Serve as a dedicated point of contact for clients.

Responsibilities

• Uphold the highest standards of luxury service, ensuring that every interaction reflects the brand’s commitment to excellence.
• Proactively seek opportunities to exceed client expectations and elevate the shopping experience.
• Cultivate strong, personalized relationships with clients through proactive communication and attentiveness.
• Serve as a dedicated point of contact for clients.

Job description

Associate, Client Care Advisor

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach individualincreases the diversity,complementarityand effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About therole:

Join CHANEL’s Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House. In this role, you will play a pivotal part in building and nurturing client relationships through various contact channels. Your mission is to provide impeccable service, bringing the essence of our products to life for clients engaged with us remotely.

Whatimpactyou can create at CHANEL:

Luxury Service Standards:

• Uphold the highest standards of luxury service, ensuring that every interaction reflects the brand’s commitment to excellence.

• Proactively seek opportunities to exceed client expectations and elevate the shopping experience.

Client Relationship Management:

• Cultivate strong, personalized relationships with clients through proactive communication and attentiveness.

• Serve as a dedicated point of