Associate, Client Care Advisor

CHANEL; Fort Washington (MD); On-site; USD 40,000 - 56,000; Full time

Job summary

CHANEL is seeking an Associate, Client Care Advisor in Piscataway, NJ to deliver luxurious, client‑focused service across channels. You will nurture relationships, provide impeccable assistance, and translate the essence of our products into memorable experiences for clients engaging with us remotely.

Join a team that upholds luxury service standards, anticipates client needs, and champions personalized care in every interaction.

Qualifications

• Provide luxury service across channels.
• Cultivate personalized client relationships.
• Exceed client expectations and upsell subtly.

Responsibilities

• Deliver impeccable service through remote channels.
• Nurture and manage client relationships.
• Represent Chanel values in every interaction.

Skills

Luxury service

Client relationships

Job description

Associate, Client Care Advisor

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach individualincreases the diversity,complementarityand effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About therole:

Join CHANEL’s Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House. In this role, you will play a pivotal part in building and nurturing client relationships through various contact channels. Your mission is to provide impeccable service, bringing the essence of our products to life for clients engaged with us remotely.

Whatimpactyou can create at CHANEL:

Luxury Service Standards:

• Uphold the highest standards of luxury service, ensuring that every interaction reflects the brand’s commitment to excellence.

• Proactively seek opportunities to exceed client expectations and elevate the shopping experience.

Client Relationship Management:

• Cultivate strong, personalized relationships with clients through proactive communication and attentiveness.

• Serve as a dedicated point of