Associate Change Management & Analytics Analyst

Milestone Technologies, Inc.; Pleasanton (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Milestone Technologies, Inc. is seeking an Associate Change Management & Analytics Analyst for a 9+ month W2 contract in Pleasanton, CA. This role blends data analysis, change management, and internal communications to enable adoption of new data initiatives.

The ideal candidate has 2–3 years in analytics or project coordination, strong Excel and Google/Microsoft Office skills, and a consultative mindset ready for a fast-paced environment on-site.

Qualifications

• 2-3 years of analytics/project coordination/analyst experience.
• Strong verbal and written communication skills.
• Excel is a must; O365 or GSuite is a must.
• Must be onsite and career-driven.

Responsibilities

• Draft and execute communication plans for new data capabilities and updates.
• Create internal newsletters, announcements, Slack content, and executive presentations.
• Manage intranet content and digital workplace channels.
• Coordinate and track global training sessions and e-learning packages.
• Develop training materials, toolkits, and resources with data SMEs.
• Support ED&A DataOps and governance documentation in the knowledge base.

Skills

Jr. PM

Project Coordinator

Analyst

Consultative

Relationship building

Education

Bachelor's degree

Tools

Google Suite

Microsoft Office Suite

Excel

PowerPoint

Word

Job description

Title: Associate Change Management & Analytics Analyst

Duration: 9+ Month W2 Contract (No C2C/Sponsorship Available at this time)

Rate: $30~/hr. W2.

At least 4 days onsite in Pleasanton, CA 94588

Top Skills:

• need 2-3 years of experience as a Jr. PM, Project Coordinator/Project Analyst, Associate, or Analyst level.
• someone who is more consultative, ready for a faster pace environment and good at building relationships with peers.
• Someone that studied analytics, computer science, or something that exposed them to basic computer skills and analyzing data, Excel is a must, O365 or GSuite is a must.
• Must have STRONG verbal and written communication skills. Professional presence.
• Must want to go on-site. Career driven.

We are searching for a dynamic, technically curious, and highly organized Associate Change Management & Analytics Analyst to join our ED&A team. You will be a crucial driver in facilitating smooth transitions and ensuring successful adoption of new data initiatives, technologies, and methodologies.

You will be the go-to person for internal enablement communications, methodology documentation, and managing feedback and metrics loops. This role is a perfect hybrid opportunity for an ambitious professional looking to gain invaluable, top-tier enterprise experience by blending data analysis, modern workspace communication, and organizational change management.

Key Responsibilities

Communications & Intranet Design

• Execute Communication Plans: Draft and execute clear, concise communication plans for new data capabilities, process changes, and organizational updates.
• Content Creation: Craft engaging content for internal newsletters, announcements, Slack channels, and executive presentations, tailoring messages to both technical and non-technical audiences.
• Digital Workplace Management: Manage and design content for internal communication channels, team collaboration platforms, and our centralized data community intranet pages.
• Training Support: Coordinate, schedule, and track global training sessions and e-learning packages for new tools, technologies, and data methodologies.
• Asset Maintenance: Collaborate with data subject matter experts and team leads to develop, update, and maintain training materials, toolkits, playbooks, and resources.
• Methodology Alignment: Support the documentation, version control, and scaling of ED&A’s core DataOps and governance frameworks within our central knowledge base.

Measurement, Analytics & Evaluation

• Track Success Metrics: Collect, clean, and analyze qualitative and quantitative data related to change adoption, training effectiveness, and stakeholder satisfaction.
• Dashboarding & Reporting: Build and maintain interactive dashboards or reports to measure the effectiveness of change initiatives and flag areas of user resistance.
• Identify Insights: Prepare data-driven presentations on change management progress, outlining lessons learned from past rollouts to inform future enterprise data strategies.

Qualifications & Basic Requirements

• Education: Bachelor's degree in Business Administration, Data Analytics, Communications, Information Systems, or a related field.
• Experience: 2-3 years of experience (internships, university leadership roles, or capstone projects focused on analytics, project coordination, or corporate communications are highly valued).
• Communication Skills: Exceptional written and verbal communication skills with a strong ability to translate technical or complex concepts into simple, engaging messaging.
• Core Tooling: Highly proficient in Google Suite (Slides, Sheets, Docs) and/or Microsoft Office Suite (Excel, PowerPoint, Word) with an eye for clean slide design and data organization.
• Mindset: A positive, proactive "can-do" attitude with a strong desire to learn quickly and adapt to a fast-paced technology ecosystem.

Preferred Bonus Skill Areas (The "Superpowers")

• While not strictly required on day one, candidates who possess or are actively looking to develop the following technical skills will be given strong preference:Basic HTML/CSS: Familiarity with basic HTML code to design beautiful, custom internal emails, styled newsletters, and responsive intranet pages (e.g., SharePoint, Confluence, or custom wikis).
• Foundational Python: Exposure to or basic experience writing Python scripts (e.g., using pandas or fetching data via basic APIs) to help automate repetitive data collection, survey parsing, or routine reporting tasks.
• Modern Tools & Frameworks: Familiarity with Atlassian tools (Jira/Confluence), design tools (Figma), or exposure to change management models (like Prosci ADKAR).