Sr. Program Analyst (Strategy Specialist/Engagement Experience)

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

University Medical Center of El Paso (UMC) seeks an Associate Engagement Analyst to support organizational strategic systems, initiatives, and projects with a focus on evaluation, design, optimization, and analytics. This role develops data-informed insights, builds dashboards, and presents findings that drive strategies and workforce planning.

The ideal candidate has a Bachelor’s degree and at least three years in data analytics or related fields, with strong written and verbal communication

Qualifications

• Three years of experience in data analytics, organizational strategy, and program development.
• Bachelor’s degree in Business Administration, Organizational Development, Data Analytics, or related field required.
• Master’s degree is preferred.

Responsibilities

• Support organizational strategic systems, initiatives, and projects with evaluation, design, optimization, and department analytics.
• Develop data-informed insights, build dashboards, and present findings to drive strategies and workforce planning.
• Collaborate with Engagement & Associate Experience team and staff to support cultural development.
• Communicate findings clearly to stakeholders and manage multiple tasks with timelines.

Skills

Excellent organizational skills

Excellent written and verbal comms

Public speaking

Ability to manage multiple tasks and/t

Attention to detail

Team collaboration

Self-starter

Customer relations

Data-driven mindset

Problem solving

Education

Bachelor’s degree in Business Administration, Organizational Development, Data Analytics, or related field

Master’s degree preferred

Tools

Microsoft Office Suite

Excel

Outlook

Word

PowerPoint

Job description

Job Summary

The Associate Engagement Analyst handles supporting organizational

Job Summary

The Associate Engagement Analyst handles supporting organizational strategic systems, initiatives, and projects with a focus on evaluation, design, optimization, and department analytics. This position serves as a technical and analytical expert within the Engagement & Associate Experience team—developing data-informed insights, building dashboards, and presenting findings that drive strategies, workforce planning, and cultural development.

Minimum Job Requirements

Work Experience:

Three years of experience in data analytics, organizational strategy, and program development are required

License/Registration/Certification

None.

Education And Training

Bachelor’s degree in Business Administration, Organizational Development, Data Analytics, or a related field required. Master’s degree preferred.

Must Have Skills

• Excellent organizational skills.
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word, PowerPoint, and ability to apply computer skills to perform data analysis, graphics, spreadsheets and database management.
• Ability to manage multiple tasks and timelines simultaneously.
• Ability to speak in public, plan, organize and provide directions to staff and volunteers at events.
• Knowledge of research skills and data collection and analysis.
• Ability to apply attention to detail with a great ability to communicate with community members, the public, and staff.
• Ability to organize multiple tasks. Strong organizational and customer relations skills.
• Ability to apply interpersonal skills effectively and work effectively as a member of a team with strong customer service skills.
• Ability to exercise good judgment and tact.
• Ability to seek out new methods and principles to improve programming.
• Project a professional demeanor.
• Ability to work both individually and as a team member.
• Self-starter.
• Availability to work evenings and weekends.