Associate Center Operations Director

ChenMed; Riverdale (GA); On-site; USD 85,000 - 115,000; Full time

Job summary

A leading healthcare company is seeking an Associate Center Operations Director to oversee operations at their center. The role emphasizes enhancing patient experience, optimizing team engagement, and implementing effective strategies for workforce management. Ideal candidates will possess a relevant degree and significant experience in healthcare settings.

Benefits

Competitive pay

Benefits

Career growth

Work-life balance

Qualifications

• Minimum 5 years in a healthcare setting.
• At least 3 years in supervisory roles.

Responsibilities

• Enhance patient experience through best practices and feedback.
• Optimize appointment slot utilization and quality.
• Cultivate positive center culture and team engagement.

Skills

Leadership

Patient Experience

Team Engagement

Workforce Planning

Education

BA/BS in Healthcare Administration

BA/BS in Business

BA/BS in Biological Sciences

Equivalent Experience

Job description

Join to apply for the Associate Center Operations Director role at ChenMed.

We’re changing lives every day for our patients and team members. Are you innovative, entrepreneurial, and driven? Do you inspire others with kindness and joy?

The Associate Center Operations Director oversees center operations, including performance, scheduling, patient experience, and culture. Responsibilities include:

• Enhancing patient experience through best practices and feedback
• Optimizing appointment slot utilization and quality
• Ensuring team accessibility and reducing wait times
• Monitoring patient disenrollment and managing orphan patients
• Cultivating a positive center culture and team engagement
• Developing workforce planning and onboarding strategies
• Implementing retention initiatives

Qualifications include:

• BA/BS in Healthcare Administration, Business, Biological Sciences, or related field, or equivalent experience
• At least 5 years in a healthcare setting and 3 years in supervisory roles

We’re committed to transforming healthcare for seniors. Enjoy competitive pay, benefits, career growth, and work-life balance. Join us to make a difference.