Associate Business Development Representative

RXO; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Paid time off and volunteer days

Job summary

RXO in Charlotte, NC is seeking an Associate Representative for Business Development to identify new business opportunities and maintain relationships with customers. Responsibilities include lead generation through cold calling, negotiating profitable rates, and managing operational account needs. The ideal candidate will have at least 1 year of procurement experience and demonstrate effective communication skills. Benefits include comprehensive medical plans and a 401(k) retirement plan. This role requires working on-site and is Sunday through Thursday.

Qualifications

• 1 year of procurement experience.
• 1 year of transportation experience is preferred.
• 2 years of sales or customer service experience is desirable.

Responsibilities

• Identify and develop leads through trusted sources and cold calling.
• Negotiate with customers to secure profitable rates.
• Maintain understanding of industry rates, carriers, and load capacities.
• Update internal systems to maintain sales metrics.

Skills

Procurement experience

Sales or customer service experience

Judgment and discretion

Education

Bachelor's degree or equivalent

Job description

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

An Associate Representative, Business Development (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Please note, this role is an on site role, Monday-Friday.

Essential Functions

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
  • Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
  • Accurately maintain and update information in the company’s operating systems.
  • Conduct research in available databases for potential leads; make cold calls to prospects.
  • Track back-end billing and invoicing to ensure that carrier charges are accurate.

What you'll need to excel

• 1 year of procurement experience.

It’d be great if you also have

• Bachelor's degree or equivalent related work or military experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Our Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. Review RXO’s candidate privacy statement and RXO’s Privacy Notice to California Job Applicants.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.