Associate Business Development Representative

RXO; Knoxville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Company-paid disability and life insurance

Career and Leadership Development Programs

Paid time off and company holidays

Job summary

RXO is enhancing its team in Knoxville, TN by hiring an Associate Representative for Business Development. In this crucial role, you will identify new business opportunities and maintain relationships with customers. This position requires cold calling and negotiation skills, ensuring customer satisfaction while managing accounts.

With a focus on industry excellence, RXO offers robust employee benefits, including comprehensive health plans and a 401(k) retirement plan. Join RXO to shape the transportation solutions of the future.

Qualifications

• 1 year of procurement experience required.
• 1 year of transportation experience preferred.
• 2 years of sales or customer service experience preferred.

Responsibilities

• Identify and develop leads through trusted sources and cold calling.
• Negotiate profitable rates with customers.
• Maintain understanding of industry rates and capacities.
• Update internal tracking and reporting systems accurately.

Skills

Procurement experience

Sales or customer service experience

Ability to exercise judgment

Education

Bachelor's degree or equivalent related work or military experience

Job description

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

An Associate Representative, Business Development (BDR) is responsible for identifying new business opportunities with small and medium‑size customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Please note, this role is an on site role, Monday-Friday

Essential Functions

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
  • Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
  • Accurately maintain and update information in the company's operating systems.
  • Conduct research in available databases for potential leads; make cold calls to prospects.
  • Track back‑end billing and invoicing to ensure that carrier charges are accurate.

What you'll need to excel

• At a minimum, you'll need:
• 1 year of procurement experience.

It'd be great if you also have

• Bachelor's degree or equivalent related work or military experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre‑tax accounts to help streamline eligible expenses.
• Company‑paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.