Associate Business Development Representative

RXO, Inc.; Knoxville (TN); On-site; USD 40,000 - 65,000; Full time

Job summary

RXO, Inc. is seeking an Associate Representative, Business Development to identify new business opportunities with SMB customers, build and maintain relationships, and drive revenue growth. This on-site role focuses on daily account operations, rate negotiations, and ensuring client satisfaction across RXO's network.

The candidate will develop industry knowledge, negotiate terms, and maintain accurate data in RXO's systems while supporting load volume goals and operational integrity.

Qualifications

• 1 year of procurement experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.

Responsibilities

• Identify new business opportunities with small and medium-sized customers.
• Build and maintain relationships with potential and existing customers.
• Drive revenue and volume growth for assigned accounts.
• Manage daily operational needs of accounts.
• Negotiate with customers to secure profitable rates and satisfy clients.
• Update internal tracking and reporting systems to maintain accuracy.

Skills

Procurement

Transportation experience

Sales or Customer Service

Education

Bachelor's degree or equivalent related work or military experience

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

An Associate Representative, Business Development (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Please note, this role is an on site role, Monday-Friday

Essential Functions

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company's operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

What You'll Need To Excel

• At a minimum, you'll need:
• 1 year of procurement experience

It'd Be Great If You Also Have

• Bachelor's degree or equivalent related work or military experience
• 1 year of transportation experience
• 2 years of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.